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Global Head of Business Systems Technology

Technology Resourcing
Closing date
23 Feb 2021

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Technology & New Media
Contract Type
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Job Details

Job Title: Global Head of Business Systems Technology

TR Ref: 13499

Location: West Midlands OR London (WFH 4 days/week, post-Covid)

This is a newly created leadership role within a large data and services organisation, responsible for building and leading a team who will deliver and run a diverse range of back-office solutions used by more than 25K employees across 100 countries.

Your primary responsibilities will include:
  • Strategic Direction - setting the technical direction of back-office solutions, building end-to-end solutions and strategic roadmaps to maximise outcomes.
  • Financial Management - managing a significant, multi-$m/yr, budget.
  • Leadership - Ensuring your team have the support, skills and knowledge to perform at their best.
  • Business Engagement - work with senior stakeholders to understand their strategic needs.
  • Project Leadership - overall responsibility for all relevant business systems projects.
  • Communication - with both technical and non-technical stakeholders.
  • Transparency - reporting system and project health to the business.

You will be leading complex projects, utilising internal and external teams, to deliver a wide range of back-office systems eg Accounting, Finance, Procurement, ERPs, CRMs, Performance Management, Legal, Contract Management and many more.

You will be building your own team (c.25-30 FTE) that will comprise BAs, PMs, Functional Consultants / Business Partners, Test Lead, Trainer, Support Engineers, Security & Access Controls etc, which you will supplement with additional resources and specialist skills from elsewhere within the group and from a range of IT partners and vendors, as needed.

Mandatory Skills and Experience (please only apply if you match all of the following criteria):

  • An accomplished tech leader and mentor, especially in the areas of software and application requirements, assessment, design (buy or build) and architecture.
  • Experienced leading globally dispersed tech teams (20+) in a similarly sized, global, matrixed organisation.
  • Experience in: Leading Business Case creation; Vendor selection & negotiation; Driving performance of outsourced partners and vendors; Project controls, planning and driving scope; Championing best practice, promoting consistency and collaboration; Leading idea and design sessions
  • Exceptional Stakeholder Management skills, with both technical and non-technical audiences, able to building consensus with senior finance and business leaders
  • Outstanding relationship management, communication and influencing skills
  • An effective, logical problem solver, able to break down and solve challenging problems
  • Culturally astute, experienced operating in an international matrix environment
  • Detailed understanding of technology control processes (ITIL preferred) and the ability to use process to consistently deliver quality, on time.
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