You be working in team environment where you will be expected to perform your tasks with a minimum of supervision to check, validate, commission, install/power equipment and test Colt services across a wide range of technologies and customer sites
Instrumental in realising the Service Delivery pipeline
Hit regular MRR/NPS/KPI targets.
Includes out of hours working
Build good working relationships with internal and external departments within SD and beyond, thus supporting the SD revenue drive and wider company initiatives.
Commitment to all aspects of quality improvement
Work with a minimum of supervision to deliver digital and voice services to a demanding business customer base using mainly fibre optic technology.
Execute Customer and Node Installations, with flexibility for conducting in and out of hours work to meet customer demands
Represent installations team on projects.
UAT (user acceptance testing) and ORT (operational readiness testing) for new equipment/systems/testers. Be SPOC and local trainer for 3rd parties
Technically validate orders and circuit routing ensuring they are in a ready to go status before passing to the scheduling team or to 3rd party vendors
Quality conscious to continually improve the quality of customer site installations and reduce the bring into service incidents (BIS)
Proactively manage/support external contractors and associated processes
Proven technical experience of working on DWDM (Ciena /ADVA), Ethernet, IP and voice services.
Target driven and fully conversant with task pipeline management
Strong relationship building skills with both internal and external parties
Previous experience of taking the lead on successful projects
Professional, self-reliant and motivated individual
Proven organisational, planning and communication skills
Must have the ability to function and adapt in a highly pressurised environment
Proven team worker in cross-functional tasks across all disciplines
Competent in MS word, excel.
Can work out of business hours supporting customer installation techs