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Mortgage & Secured Loan Processor

Ocean Finance
Closing date
23 Feb 2021

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Contract Type
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Job Details

Ocean Finance is a leading financial technology business offering a wide range of personal finance options to consumers such as our credit builder credit card, personal loans as well as a range of mortgage and second charge products to homeowners. We are a fast-growing business offering a dynamic working environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on.

Role Purpose: To assist the processing team in the processing of mortgage (1st and 2nd charge) application by obtaining information and updates from solicitors, creditors and lenders.

Role and Responsibilities
  1. Responsible for contacting any relevant third party organisations (mortgage lender / surveyor / solicitor) to chase / discuss any outstanding documentation required
  2. To liaise with solicitors to confirm all final settlement figures are accurate in preparation for completion
  3. Identify and pro-actively target cases projected for completion
  4. Manage a high volume of tasks and prioritise urgent requests
  5. Communicate with Case Managers, Technical Support & Team Leaders following updates from third parties
  6. Manage incoming faxes
  7. Prepare Documents ready for Assessment by the Technical Support Team & Case Managers

Essential Criteria
  1. Conscientious, motivated and with good organisational skills
  2. Excellent communication and listening skills
  3. Punctual, smart and reliable
  4. Responsible and professional attitude
  5. Target and results driven
  6. Ability to work to deadlines
  7. Computer literate
  8. Ability to work on your own and also as part of a team

Desirable Criteria
  1. Previous experience within the financial services industry
  2. Strong rapport building skills
  3. Proactive
  4. Ability to take on board new skills and knowledge
  5. Proven record of hitting targets
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