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Product Manager

Colt Technology Services
Closing date
23 Feb 2021

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Technology & New Media
Contract Type
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Job Details

The role is to lead the strategy, execution and development for the Colt portfolio . This will include:
  • Define a common customer experience for each target segment
  • Agree and lead a cross-product UX/UI strategyChampion a consistent automated service consumption strategy via APIs for relevant channels
  • Deliver the Go to Market basis for UX/UI launches
  • Manages a rapid release programme of software based development for customer UIs

  • Collaborate with Development and operational teams to align UX process with their respective processes
  • Create mid-to-high fidelity prototypes based on high-level business, functional, and technical requirements
  • Use creative problem-solving to tackle complex business problems
  • Understand and specify evolving customer requirements to achieve a higher automation and integration in the consumption of connectivity and IT services.
  • Responsibility for the customer experience in one or more of the Colt customer segments, including direct enterprise, channel enterprise, wholesale and reseller.
  • Work with Product teams to support common approach and consistent UX
  • Communicate conceptual ideas and design effectively in a cross-functional product development team.
  • Collect and document requirements for UX development, participate in development process and keep it on track
  • Validate implementation to ensure design meets business needs
  • Lead amongst internal stakeholders (User forums, Product, Development, QA, etc.)
  • Iterate quickly and deliver results in an agile development environment
  • Work closely with the development teams to ensure correct design implementation

Experience & Qualifications
  • At least 4+ years of experience UX/UI design for business services - this role is not a development role per se but must have a strong technology knowledge to be able to define the evolution of the UX for different segments of customers.
  • Strong UI and visual skills, big picture UX and product design thinking, interaction design
  • Deep enough technical knowledge to effectively formulate requirements towards the developments teams, fundamental understanding of related programming languages (HTML, CSS, Java script), web design principles and tools
  • Strong interpersonal, verbal/written communication, networking, presentation and negotiation skills
  • Demonstrated experience in online interaction design or information architecture
  • Experience in designing enterprise or business-facing products preferred
  • Experience with UI Designing tools like Photoshop, Firework, Illustrator or Gimp, or prototyping software such as Adobe XD, Invision, Sketch, Axure RP
  • Knowledge of modern UI frameworks like AngularJs and ReactJs will be added advantage
  • Knowledge of Telecom products would be beneficial
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