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Direct Payments and Financial Assessment Manager

Closing date
3 Mar 2021

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Job Details

Direct Payments and Financial Assessment Manager

Salary: 42,855 - £45,834 per annum

We have recently reconfigured our services and now have an exciting new opportunity within our Commissioning and Market Development service for a Team Manager to manage our newly created Financial Assessment and Direct Payments Team. 

We are seeking a highly motivated, organised and driven manager to bring together Financial Assessment and Direct Payments staff into a single team arrangement and to build on the already high quality of service provided by both groups of staff. You will also take a lead role in improving and developing the internal business processes for both functions and ensuring that existing and new policies and procedures related to our adult social care financial assessment and direct payments functions are kept up to date and accessible to our customers.

The successful candidate is likely to have significant experience and working knowledge of financial assessments and / or direct payments, or a proven track record in managing the delivery of high quality customer facing services.

The successful candidate will be responsible for ensuring the delivery of effective and comprehensive financial assessments and a holistic direct payments service, providing leadership and support to team members so that all duties are carried out in line with the Care Act 2014 and in a customer focused manner.

We have high expectations of all our team managers regarding their level of technical knowhow as well as their skills in performance management and staff development, service improvement, people and resource management. However even more important is your ability to develop and inspire your team to meet the challenging objectives of a service that helps to maximise the independence of our customers. Equally important is your ability to work collaboratively across the council and with partner organisations with the aim of continually improving our service to customers.

You will be provided with all of the support and development opportunities you need in order to make a success of the role, and will be joining a strong and experienced management team that will give you opportunities to broaden your experience and knowledge.

To arrange an informal discussion about the role, please email Keith Burns, Head of Commissioning and Market Development:

Interviews will be conducted remotely, via Microsoft Teams and are likely to take place in the week beginning 01 March 2021.
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