The Clinical Nurse Manager will be motivated and innovative, with strong leadership, management and communication skills, to ensure that the care delivered is safe, effective and reliable. Working with children and young people with complex healthcare needs (and their families), they will assess, plan, implement and evaluate evidence-based, family centered care and collaborate with professionals across agencies and sectors ensuring effective service delivery.
The Clinical Nurse Manager will also assist, as part of the wider team, in the development and delivery of our complex care services. This will require being responsive to need and to communication through co production of packages.
- Accountable for management of a clinical case load in the community setting;
- To organise and prioritise workload;
- Be effective with your own time management and colleague's time management, by having a responsive approach when completing visits. This may include supporting Clinical Educators role whilst completing visits to families' homes;
- To provide back up and "Buddy" support for your clinical team colleagues;
- Carry out staff appraisals and supervisions for Nursing staff and Healthcare Assistants;
- To assess, plan, implement and regularly evaluate the child/ young person's holistic care, in partnership with the family and multidisciplinary team, ensuring documentation is maintained and updated;
- To maintain accurate and contemporaneous records, in line with local policies and NMC guidelines and ensuring up to date care plans are in place;
- To undertake clinical audits and be involved in developing and leading service improvements;
- To conform to NMC requirements, by keeping up to date with current trends and developments in nursing and demonstrate evidence of such;
- To ensure nursing practice is in accordance with the NMC Codes of Conducts;
- Maintaining a flexible working pattern to meet the Clinical needs of the care package for the child/ young person;
- To participate in clinical governance and risk management procedures, in line with policies and guidelines;
- To ensure clinical visits occur during reasonable working hours, in line with the child/ young person's needs and family preferences;
- To be aware of the Focused Healthcare Complaints Policy, and be able to take appropriate action, implement and undertake investigations as per process;
- Signpost families to appropriate external resources;
- Liaise and communicate effectively with all external professionals involved with the child/ young person and family, including working in partnership with the child's social worker and Continuing Care Nurse;
- Attend all TAC (Team Around the Child), LAC (Looked After Child) and MDT(Multidisciplinary Team) meetings and child protection conferences and strategy meetings as required;
- Provide advocacy and a voice for the child/ young person and family;
- Provide detailed reports for conferences and quarterly meetings;
- Provide information to enable case studies to be written on request;
- Engage in dialogue with Bookings Team, offering knowledge to enable them to find solutions, working collaboratively;
- Share information with professional colleagues where it is in the best interest of the child/ young person and family;
- Clinically accountable and responsible to ensure all reasonable measures are in place to deliver safe effective evidence based care to all children/ young people in collaboration with all colleagues including on call and Bookings Team, to the best of yours and Focused capabilities
You may be required to undertake other duties commensurate to your role and/or working hours, as may reasonably be required of you at any other sites or premises, locations in the community, and within the homes of the children and young people we provide care for. The Company may reasonably require you, on an occasional or frequent basis, to meet the changing needs of service provision.
This is a description of the job as it is at present. However, the Company may periodically review your job description and update it to ensure that it relates to the job as when being performed. It is the Company's aim to reach agreement on reasonable changes, but if agreement is not possible the Company reserves the right to insist on changes to your job description, after consultation with you.
- Recognised relevant qualifications
- Registered Nurse with active PIN
- Registered Paediatric Nurse with active PIN
- Community Experience
- More than 2 years' experience of working with children with complex health needs
- Attention to detail
- Strong administration skills in particular record keeping, diary management and correspondence
- Strong, professional communication skills, both written and verbal
- Ability to multi-task and make sound decisions
- Ability to deal with stressful and difficult situations
- Conflict management
- Strong Leadership skills
- Clear communication skills
- Ability to problem solve
- Relevant work experience in a clinical role.
- Extensive experience problem solving and dealing directly with employees, families and stakeholders
- Extensive experience of working with children / young people with complex health needs.
- Relevant clinical experience
- Relevant Management experience
- Undertaking clinical meetings.
- Community knowledge.
- Working with stakeholders.
- Partnership working with commissioned packages
- Detailed knowledge of Safeguarding and Regulations
- Understanding Person Centered Care
- Understand all policies and procedures
- Understanding of the NMC Code of Conduct
- Experience developing care related policies and procedures
- Experience of case conferences and strategy meetings
- Experience of Child in Need and Child Protection Meetings.
- Extensive knowledge of Clinical guidance and legislation
- Ability to learn quickly
- Able to identify serious issues quickly with enough knowledge to be able to escalate the right concerns
- Calm and patient manner
- Professional attitude