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Customer Insight Analyst

Employer
Harnham
Location
Little London, UK
Salary
Competitive
Closing date
27 Jan 2021

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Sector
Marketing & PR
Contract Type
Permanent
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Job Details

CUSTOMER INSIGHT ANALYST
LONDON
£40, 0000 + BENEFITS

Are you from a mathematical stats background? Are you looking for an opportunity to challenge yourself in a tech focused company in London? This is a company that understands the importance of data & analytics and how it can improve their overall relationship with new and existing customers.

THE COMPANY

As a customer insight analyst, you will work for a fantastic start-up who partner with high-end clients on the global market. They offer exceptional room for even candidates to GROW and DEVELOP their technical skills on tools such as SQL, Python, and R alongside an established data analytics team. They encourage a collaborative team environment that emphasises autonomy and creativity to explore and come up with innovative ideas to solve problems.

THE ROLE

As a Customer Analyst, your key responsibility will be to analyse customer data using SQL, R and Python in order to provide insight to increase business performance. You will be answering key questions in relation to product performance, understanding/predicting customer behaviour and working closely with CRM teams to identify how specific customers should be segmented and targeted using promotions. You will get the opportunity to perform advanced forms of predictive analytics including regression, propensity modeling and chrun analysis.

YOUR SKILLS AND EXPERIENCE
  • Experience of conducting in-depth analysis using Python, R, and SQL to gain advanced customer insight in a commercial setting
  • Understanding and reporting drivers of business performance to key stakeholders
  • Having a clear scope to use your own expertise to come up with innovative solutions to solve potential problems on the data that is gathered
  • The ability to perform advanced predictive analytics including attribution and propensity modelling
  • Expert communication skills with the ability to tell a story with data to tech and non-tech audiences

THE BENEFITS
  • £40,000
  • Fantastic training and progression opportunities amongst an established data analytics team

HOW TO APPLY

Please register your interest by sending your CV to Richard Jones via the Apply link on this page.
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