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3rd Line Support Engineer

Employer
CK GROUP
Location
St. Helens, UK
Salary
Competitive
Closing date
27 Jan 2021

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Sector
Technology & New Media
Contract Type
Permanent
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Job Details

CK Technical are recruiting for a 3rd Line Support Engineer to join a managed service provider at their site based in St. Helens on a permanent basis.

The Company:
Our client is a managed service provider that offers technical support and cloud, ERP and CRM consulting.

Salary:
Our client offers a competitive salary including an on-call bonus, mobile phone, pension contributions and death in service.

Location:
This role is located in St. Helens which is commutable from Liverpool, Wigan, Warrington, Bolton and Manchester.

Your main duties will be:
. Taking support desk escalations from support desk analysts.
. Troubleshooting and resolving customer's technical issues in a timely manner.
. Implementing new platform solutions at client sites.
. Reviewing and managing 3rd party contributions to projects.

The ideal candidate for this role will have:
. Experience working for a managed service provider
. Minimum 2 years experience working at 3rd line
. Advanced experience in the setup of Azure, Office 365, Windows Server, Exchange Server, SQL Server, Backup technologies such as Veeam, Symantec and Datto.
. Networking experience.
. Significant experience in the administration and set up of VMware and Hyper-V.
. A full UK driving license and access to a reliable vehicle with business insurance.

Apply:
Entitlement to work in the UK is essential. Please quote reference 49600 in all correspondence.
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