Head of Service Charge Accounts / Client Accounts - c£50-60k - Essex
My client is a large independent managing agent overseeing an extensive portfolio of RMC, Freeholder, New Build and Prime sites via a network of Regional Offices UK wide.
As part of an internal restructure following a period of growth (as well as a drive for efficiency and accountability) they now seek a Head of Service Charge Accounts / Client Accounts to act as Head of Client Services providing oversight of the entire accounting function whilst liaising with the Customer Care and Property Teams in relation to client queries.
Working with internal team managers, (who themselves oversee a total of 21 staff) the successful Head of Service Charge Accounts / Client Accounts will bring about the policies, processes and procedural changes necessary to streamline the internal and external experience of staff/residents/clients.
Focusing on the management, streamlining and overall improvement of the Service Charge/Client Accounting function, the successful Head of Service Charge Accounts / Client Accounts will look at systems, staff, training and process using their extensive Service Charge/Client Accounting experience to bring about any required change.
In addition to the practical service charge accounting experience required for this role, suitable Head of Service Charge Accounts / Client Accounts applicants will have a genuine sense of accountability, efficiency, empathy (for both client and resident) and urgency.
If you are a Head of Service Charge Accounts / Client Accounts with broad leasehold experience and a track record in improving customer/client relations through better deployment of existing teams and processes this Head of Service Charge Accounts / Client Accounts role could provide an ideal next step.
The suitable Head of Client Services will work full time office based from an Essex office base and receive a basic salary ranging from £50-60k depending on experience and qualification.
If you'd like genuine influence within a major managing agent as well as the satisfaction of delivering real change please apply now for immediate consideration and further info.