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Assistant Service Manager - Haywards Heath

Haywards Heath, UK
Closing date
4 Feb 2021

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Job Details

Job Advert

An opportunity has arisen for a full time Assistant Service Manager to join our service at Haywards Heath.

The role involves:

Supporting the Service Manager to ensure a high-quality service is offered to the people living in the service. This will include:

Making sure the team are actively engaged in positive outcomes for people living in the service.

Identifying activity and communication opportunities for people with profound learning disabilities, physical disabilities and sensory loss.

Supporting the team to promote and create positive behaviour routines with the people we support.

Supporting the service manager in implementing management processes, including finance, compliance, health & safety and the rota.

Developing team members through line management, coaching and mentoring.

Undertaking observations and assessment of team competence and compliance.

Ensuring that all individual plans and reports relating to people we support are completed, maintained and reviewed within agreed intervals to ensure compliance.

Collaborating proactively with health/social care professionals, family members and other relevant people to promote and achieve positive health and well being for the people we support.

Supporting people living in the service and team members to develop their skills and confidence in use of digital tools, including use of the service computer, assistive technology and communication tools.

The Assistant Service Manager Induction will be offered. You will also receive training in using Officebase, The Managers assurance tool, finance processes and other management training provided by Learning & Development. The service is involved in the Vodafone My Life pilot so the successful applicant would have the opportunity to be of driving forwards this project.

Strong leadership is key to the success of our services. We have developed an exciting leadership approach at Mencap that we call Our Leadership Way. We want to recruit leaders who can demonstrate they have the potential to excel within this framework. In return, we are committed to developing your potential even further.

This post is for you if you are looking to extend your knowledge and experience into a management role and have a good knowledge of how to positively support people with profound and multiple disabilities.

Job ID: 20699


As well as knowing that what we do is making a positive difference to people's lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

32 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme

Service related sick pay when 6 month probation is completed

Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don't join the Plan you start, you will be auto-enrolled after three months with us.

Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness

Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months

Interest free season ticket loans

Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras

Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.

Free access to round the clock employee assistance program for advice and support

Quarterly award scheme and recognition at every 5 years through our YouRock program

Access to award winning training and development

*T&C's apply based on contract

About Mencap

We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.

Our work includes;

providing high-quality, flexible services that allow people to live as independently as possible in a place they choose

providing advice through our help lines and web sites

campaigning for the changes that people with a learning disability want
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