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Customer Analytics Manager

Employer
Harnham
Location
UK
Salary
Competitive
Closing date
27 Jan 2021

View more

Sector
Marketing & PR
Contract Type
Permanent
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Job Details

CUSTOMER ANALYTICS MANAGER
MANCHESTER
£60,000 - £70,000

Are you a senior analytics manager who is looking to join an Ecommerce company based in Manchester? You will take on management of a team of 3 analysts and will work on a range of customer and marketing analytics focused projects.

The ideal candidate will have previous line management experience and hands-on experience using SQL and ideally Python to perform predictive analytics. The company has an established data engineering team but it would also be beneficial if you have knowledge of data engineering and cloud based systems such as Azure.

THE ROLE

As a Customer analytics manager, you will be a key senior figure overseeing projects surrounding areas such as:
  • Conducting in-depth analysis to gain customer insight and then utilizing this information to drive strategic marketing decisions
  • Using Python and SQL to analyse data to analyse the effeteness of marketing channels
  • Understanding and reporting drivers of business performance to key stakeholders
  • How to increase acquisition of new customers and optimisation of marketing spends
  • Performing advanced analysis including attribution, churn, propensity and clustering to predict customer behaviour
  • Using your own expertise to come up with innovative solutions to solve potential problems on the data that is gathered

YOUR SKILLS AND EXPERIENCE
  • 2:1 Degree in statistics, mathematics, computer science or related field from a leading university
  • Proficient in SQL having utilised it in a commercial role previously#
  • Knowledge of R, Python or other similar would be beneficial
  • Experience in a commercial role with a focus on customer insight and using statistical models such as data mining, predictive modelling, attribution, and customer forecasting
  • Expert communication skills with the ability to communicate to tech and non-tech audiences including key stakeholders regarding justification and optimization of marketing spends
  • Commercial experience of managing a team of analysts who derive customer related insight

THE BENEFITS
  • £60,000 - £70,000 + Benefits
  • Expert training opportunities learning from some of the best in the business

HOW TO APPLY

Please register your interest by sending your CV to Richard Jones via the Apply link on this page.
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