Service Transition Manager - Network - Cloud - London.
My client are looking for a service Design & Transition Manager. You will ensure seamless service transition and operational readiness for the re-platforming of their core production services. You'll be playing a hands on role in defining the end to end support model, delivering against agreed operational acceptance criteria and ensuring service readiness and supportability.
Essential Requirements: Proven track record working as a Service Transition Manager Managing the move of project deliverables in to operational support for cloud services using agile methodology Developing Service Support Models, Service Design Packages, Service Definition's & artefacts supporting the go-live of new and updated services Evidence of working with matrixed support teams to ensure readiness for go-live and handover of new technology in to support Excellent understanding of AWS cloud services and hybrid environments is necessary Interpreting and developing contract or Service Level Agreements for 3rd party support provisions and understanding underpinning contracts (UC's) Working in a highly collaborative environment with strong stakeholder management Excellent communication skills - ability to present to senior management & lead workshops confidently ITIL and Agile experience If you are interested in this service Transition Manager please apply below. Service Transition Manager - INSIDE IR35