The Training Manager is primarily responsible for the training of all PrimeVigilance employees and contractors. Thus, ensuring that the PrimeVigilance maintains compliance with global regulations, legislation, PrimeVigilance and Client requirements.
The Training Manager is responsible for ensuring that training at PrimeVigilance is developed and maintained, to ensure that PrimeVigilance's employee receive all the training they require to complete their assigned duties and to ensure that training meets PrimeVigilance and the Client's needs and regulatory requirements. The Training Manager works cross functionally and globally to develop and enhance business and client training, resulting in improved customer satisfaction, quality of service and compliance with PrimeVigilance and client standards of excellence. The Training Manager ensures that employees receive relevant training at the appropriate point in their career and that training is delivered in the most appropriate format.
The Training Manager will oversee all activities described, including but not limited to:
Review the PVL Training Matrix with the relevant Department/ Unit heads to ensure that training requirements are appropriate to the roles and that trainings are delivered at the appropriate time point.
Ensure the PVL Training Matrix is implemented effectively
Make certain the PVL Training matrix includes training requirements for new starters, those moving role and for refresher trainings as required
Arrange a periodic review of training curriculums
Work with employees, Manager and department heads to identify individuals training needs.
Confirm relevant and appropriate levels of training are delivered for procedures
Ensure all training related procedures are aligned and comply with global regulations and requirements.
Lead the training related procedures
Ensure roles are trained on procedures in a pragmatic and compliant fashion
Working with Quality Systems Manager and others to ensure that the PVL training platform is optimised to provide prompt and efficient management and delivery of training for PVL employees and contractors
Arrange periodic review of training materials to ensure that training materials are reviewed and updated as needed
Ensure training delivery is of a good standard
Review training materials to ensure training are held and delivered in the most appropriate way
Establish a centralised repository for training materials, that I accessible to employees
Act as a subject Mater expert in training and support Project Managers and Client Quality Managers with delivery and preparation of Client related trainings as required,
Support Project Manager and Client Quality Managers with delivering client training initiatives as required