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Service Transition Manager - Network - Cloud - London

Nexere Consulting Limited
London, UK
Closing date
21 Jan 2021

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Technology & New Media
Contract Type
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Job Details

My client are looking for a service Design & Transition Manager. You will ensure seamless service transition and operational readiness for the re-platforming of their core production services. You'll be playing a hands on role in defining the end to end support model, delivering against agreed operational acceptance criteria and ensuring service readiness and supportability.
Essential Requirements:
  • Proven track record working as a Service Transition Manager
  • Managing the move of project deliverables in to operational support for cloud services using agile methodology
  • Developing Service Support Models, Service Design Packages, Service Definition's & artefacts supporting the go-live of new and updated services
  • Evidence of working with matrixed support teams to ensure readiness for go-live and handover of new technology in to support
  • Excellent understanding of AWS cloud services and hybrid environments is necessary
  • Interpreting and developing contract or Service Level Agreements for 3rd party support provisions and understanding underpinning contracts (UC's)
  • Working in a highly collaborative environment with strong stakeholder management
  • Excellent communication skills - ability to present to senior management & lead workshops confidently ITIL and Agile experience

If you are interested in this service Transition Manager please apply below.
Service Transition Manager - INSIDE IR35
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