Concept Academy Trainee Field Service Engineer

Concept Resourcing
Berkshire, UK
Closing date
11 Feb 2021

View more

Contract Type

Job Details

Do you have a strong interest for electromechanics? Are you fascinated with repairing, servicing and see how things work? Would you love to work for a market leader within the white goods industry as a Field Service Engineer?

The Concept Academy are hiring Trainee Engineers to join a market leader of large domestic appliances such as washing machines, refrigerators, dishwashers, cookers & tumble dryers.

Who are we looking for?

We are seeking keen individuals with a willingness to learn that would love to get hands on within a new industry. You will have a passion within electromechanicals with basic experience also being advantageous. Other qualifying areas or experience that may be considered are ; vehicle maintenance, coffee machines, vending machines, ticket machines, parking machines, washing machines, tumble dryers, dishwashers, microwaves fridges etc.

It is important that you are able to demonstrate;

Fantastic customer service skills
Energetic, driven & great attention to detail
Eagerness to learn
Problem solving in difficult situations
Good oral and written communication skills
Long term goal to be trained as a competent engineer

Our training academy

Fully comprehensive training including classroom, workshop and theory
4 week training course at client Head Office in Peterborough starting on 11th / 18th / 25th January then a further 2 weeks shadowing a Senior Engineer within the field.
This would require you to stay overnight within the week and go home on weekends during training
Once fully passed you will receive van & fuel cardLife after training

You have completed your 4 week training, you have a shiny new van, tools and parts all loaded, you're ready to go ... so what's next?

Service repair and maintenance within domestic settings on a range of domestic appliances
Monitor and maintain adequate stock levels
Completing service calls via PDA
Monthly one to ones with Regional Supervisor & Team quarterly meetings
Ongoing training and skill set monitoring
Aiming for first time fix rate
Day to day updates via Coordination Team
This role is homebased, to be considered for the Reading area, it is essential that you live in one of the following postcodes GU15, GU17, GU19, GU20, GU25, GU46, GU47, HP10, RG1, RG2, RG10, RG12, RG30, RG31, RG4, RG40, RG41, RG42, RG45, RG5, RG6, RG7, RG8, RG9, SL0 - SL8, TW20

What's on offer?

£21,000 per annum
£1,000 salary increase after 6 months
Van & fuel card
Comprehensive training courses direct from manufacturer followed by 2 week shadowing on the field.
20 days holiday + bank holidays
Payable through an umbrella company
Quarterly engineer reward scheme
Access to Perkbox
This is an ongoing training contract & you will have the opportunity to be made permanent (based on performance)
Uniform, Tools, test equipment, footwear, PPE, face masks, hand sanitiser provided The Essentials

Strong interest in an engineering discipline
Full UK Driving License
Right to work in the UK
Appropriate delivery point for a courier to have 24/7 access to deliver stock e.g. (garage, storage unit, ideally 50 sq foot) is essential
Good written & excellent verbal communication skills across all levels
Good time management and organisation skills
Must be able to pass BS7858 vetting level 4 (Inc of Scottish Disclosure and Credit check)
Happy to stay away from home training at Head Office
Confident using Android devices
What is the interview process?

Initial telephone screening to discuss background, training academy & the role
Video call with Service Delivery Coordinator competency based / technical questions
Face to face / video interview with Service Delivery ManagerThis would be a fantastic role for a trainee who wants to become a field service engineer and learn a new industry.

We are recruiting heavily over the next year, so if you don't see a vacancy within your area, but you want to register your interest, please email your CV with the subject - Academy Engineer Interest

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert