IT Support and Report Writer
Our client is a leading worldwide supplier of low cost, high value Software Escrow Solutions, Software Testing Services and Secure Storage protecting over 2,000 Software Developers, IP Owners, Distributors and End Users in over 40 countries across the world.
Due to expansion our client is hiring an IT and Report Writer to perform a variety of technical and reporting tasks. Duties include providing technical support to our staff, understanding and developing ISO policies and procedures, source code reporting and managing clients general administrative activities.
Validation of incoming software deposits and report writing. Training will be provided.
Learning to implement ISO policies and audit them effectively.
General IT administration with the aim of taking over day to day IT related tasks.
Contact with existing customers to relay any changes or updates directly to them. Such as send out final written reports; chasing up late deposits and sending out annual deposit reminders.
Maintaining accurate records in the company's CRM (Customer Relationship Management) System.
Monitoring electronic communications.
Suitable candidates will be given professional development opportunities relevant to develop new skills. Courses include CompTIA (A+, N+) and and encourage you seek further education whenever possible.
Application Response Policy
To apply, please submit your CV by clicking on the relevant links. If successful you will be contacted by one of our consultants within 3 working days. Unfortunately, due to the volume of applications we expect to receive, if you do not hear from us within this time you should presume your application has been unsuccessful on this occasion.
Recruitment & Diversity Statement
Grassroots Recruitment is acting as a recruitment agency and a recruitment business in respect of this vacancy. Grassroots Recruitment is an equal opportunities employer and recruiter. We welcome applications from all sections of the community, regardless of age, race, sex, sexual orientation, marital status, religion or disability