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Project Delivery Coordinator

Employer
IMMEDIATE RESPONSE RECRUITMENT LTD
Location
Telford, UK
Salary
Competitive
Closing date
16 Jan 2021

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Sector
Technology & New Media
Contract Type
Permanent
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Job Details

This is a chance to join a friendly, hard-working team and be part of their exciting growth plans. Ideally you will have experience of working for an IT or office technologies business with 2+ years experience in the management and provisioning of Gamma Horizon Platform

As a member of the customer support team your key responsibilities will be:

* Providing strong customer support via email and phone
* Managing the projects through to install and after service.
* Management and provisioning of Gamma Horizon Platform
* Responsible for all aspects of scheduling, huint groups, call routing etc.
* Additional duties would be 1st line support for fixed line and broadband services

Skills & Experience...

* Exceptional written and communication skills
* A passion to deliver exceptional customer service
* Enthusiastic about IT and Technology
* A desire to build strong customer relationships
* Excellent communication, organisation and time management skills
* Confident, adaptable and personable
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