Business Support Analyst
Location: Barnwood, Gloucester
Pay Rate : £12.60 per hour
Lloyds Banking Group is committed to their purpose of helping Britain prosper. If you want the opportunity to know you're making a real difference, this role could be for you.
Pertemps are recruiting on behalf of Lloyds Banking Group for a Business Support Analyst. If you want to join a leading bank, committed to supporting customers, communities and businesses for over 320 years then read on.
As a Business Support Analyst you will be supporting and managing the Data Integrity activities associated with UFSS, ensuring reports are run on a regular basis to identify any issues and accounts are corrected as quickly as possible to avoid any customer detriment.
As a Business Support Analyst your attention to detail is key, as is the ability to keep a focus on customer outcomes.
BUSINESS SUPPORT ANALYST ROLE:
3 month temporary role with a possibility of extension
Working patterns Monday - Friday between 09:00 - 17:00.
Full Time - 35 hours a weekBUSINESS SUPPORT ANALYST KEY RESPONSIBILITIES:
Working as of Mortage application team, who look after Quality Checking of Mortage applications at post-completion stage.
Supporting the production and management of the Annual Statements, Anniversary Statements and Product Maturity mailings produced from UFSS (Unisys financial services systems.
Detecting any Data issues in platform such as errors within letters or Annual statements - individual pieces of data. CUSTOMER SERVICE ADVISOR SKILLS:
Excellent communication skills (both verbal and written)
Excellent administrative skills
Attention to detail is key
Ability to use semi-automated process across multiple systems
Ability to embrace 'in the moment' coaching to develop your skills and knowledge
Adaptable to change and willing to embrace new ideasWHAT'S IN IT FOR YOU?
Great rates of pay
Potential for extension
The opportunity to work with some of the most influential and experienced managers in the banking industryIf you are successful as a Customer Service Advisor you will be required to pass a CREDIT CHECK and DBS CHECK