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Insurance and Risk Manager

Network Homes
Little London, UK
Closing date
21 Jan 2021

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Job Details

About Network Homes

We are a charitable housing association driven by social objectives to make a positive impact on the places we work in, for the long-term. We have an ambition to build a thousand new homes a year, deliver first class customer service and strengthen our residents trust in us as a landlord.

We own and manage over 20,000 homes across London, Hertfordshire and the South East and are a sector leader amongst the G15 group of London's largest housing associations. We fundamentally believe in the importance to everyone of a safe, secure and decent home.

We foster a positive working culture because we're passionate about our people. Recognised as a Sunday Times 100 Employer in 2019 we have outstanding levels of engagement amongst our people. And we're focused on becoming even smarter, better, faster and stronger with our digital transformation programme as we look forward to our recent move into our brand new, modern, stylish offices which we moved into in July 2020.

Network Homes is firmly committed to making sure that our organisation and the communities in which we work are safe places for people to be who they are and live the way they choose. The commitment was recognised at the Housing Heroes awards 2019 where our Equality and Diversity Engagement Group picked up a key award and is demonstrated by us being founding partners for Leadership 2025, the initiative to increase the ethnic diversity of housing's leadership, and Pledge Pioneers for House Proud, a scheme designed to ensure Lesbian, Gay, Bisexual, Trans and Queer residents are able to enjoy their homes without fear of discrimination.

About the role

Do you have a good understanding of claims, insurance and risk management?

Are you looking for a fresh opportunity where you will have the chance to propel your career to the next level?

If so, we have a great opportunity for you!

We are currently looking to recruit an Insurance and Risk Manager on a permanent contract. This is a great opportunity for someone who has a good understanding of claims, insurance and risk management. You will be responsible for directing and managing all aspects of the insurance claims process, including accounting for the cost of claims under our insurance arrangements.

You will report into our Head of Insurance and Operational Risk, supporting the delivery of the Insurance Risk Management strategy, focusing on reducing the impact of claims on the business and our customers.

You will be solely responsible for the financial monitoring and control of all claims costs to ensure that the self-insurance claims fund is employed in the most efficient way possible. You will be responsible for the department's various insurance claims ledger codes, ensuring claims activity is accurately processed and managed. You will manage the inputting of data into our claims handling computer systems and report our claims position on a quarterly basis to our operational service managers.

You will be the face of Network Homes for all engagements with insurance customers, speaking at resident events and managing complaints that maybe made on any insurance claims matters.

To be successful, you will have a good understanding of accounting processes, claims and insurance and risk management. You will be able to work collaboratively with colleagues to meet deadlines and have excellent verbal and written communication skills.

Ideally you will have worked within the housing sector previously with the ability to work with complex data and know about the issues facing the management of operational risk.

If you are looking for a challenge, have something to prove and ready to take your career to the next level we want to hear from you!

Rewards and Benefits

We're committed to making Network a really great place to work. As well as offering a positive culture we offer a generous pay and benefits package, some of which are listed below:
  • 27 days annual leave - plus an extra day for every year of service
  • Ability to buy or sell up to five days annual leave per year
  • Enrolment into our pension scheme with a minimum 4% contribution rate
  • Flexible and agile working
  • Season ticket loan
  • Health & Wellbeing benefits
  • Perkbox - offering loads of discounts in popular restaurants/movie tickets/gym etc.

We really care about personal development so this role will offer an excellent opportunity for you to develop your career, but also to make a real impact and difference to the service we provide to our customers.

Disability Confident Commitment

We are committed to equal opportunities. We guarantee an interview to anyone with a disability whose application meets the minimum criteria for our post.
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