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Service Manager

Interaction Recruitment
Kettering, UK
Closing date
30 Jan 2021

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Job Details

Description of the Role:-

The Service Manager will proactively work to create and develop a high performing team, working to robust processes to provide a high level of service.

You will be responsible for the day to day management of our both our UK workshop, and our Field Service Engineers, ensuring customer expectations are exceeded, with the provision of 'best in class' customer service being a priority.

As Service Manager, you will be an integral part of the Operational Management Team. You will be instrumental in supporting the Senior Management Team with the communication, motivation, and engagement with the employees working under your leadership.

The Service Manager will have a proven track record of working in a target driven environment together with technical experience in a relevant discipline.

Responsible for:

Day to day and effective management and organisation of the service workshop to ensure customer expectations are accomplished, team objectives and sales goals are being carried out.

Support the Product Support Manager to ensure financial commitments are achieved through the development of current systems to drive productivity and growth.

Day to day management and timely delivery of special projects through the After Sales business, i.e. refurbishment projects.
About you:

Previous service experience with comprehensive industrial knowledge

An experienced Manager who can balance managing a team whilst hitting your own personal set objectives.

A strong, self-motivated individual and creative problem solver.

Please email a copy of your CV to
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