Domus are recruiting for a Regional Operation's Manager; if successful you will be responsible for overseeing between 7-10 sites delivering residential, supported living and domiciliary care service for individuals with Learning Disabilities, Autism, Mental Health issues and complex needs. You will line manage a mix of single Registered Managers and multi-site Area Registered Managers. The current services reporting to the ROM are located in North London, Hertfordshire, Bedfordshire, Cambridgeshire and Lincolnshire.
The role is home based but will involve extensive travel across the Region. The role will require a full understanding and experience in both quality of care and business operations including HR, Marketing and policies and procedures.
My client is a national provider dedicated to ensuring both their service users and staff are happy, healthy and safe to achieve their full potential. They have 30 years of experience operating in care providing genuinely personalised support for the elderly and those with nursing care needs, dementia as well as adults with severe learning disabilities and a variety of complex needs. Supporting individuals in nursing homes, residential care homes, supported living schemes and outreach services.
The package includes a car allowance and performance-based bonus.
Key Responsibilities of a Regional Operations Manager:
Work closely with CEO, the Board and Senior Management team to develop and apply the strategy for the services.
Identify opportunities for improved performance of the existing services and future developments.
To enhance the profile and credibility of the services by developing positive relationships and partnerships with placing authorities, families and other professionals.
To ensure that registered managers meet the requirements of their registration and placing authority requirements.
Ensure that all homes are prepared and ready for the regulatory body inspections.
To safeguard all service users and to ensure good safeguarding procedures and principals are in place and applied consistently as per local safeguarding policies.
To work with Managers to ensure that referrals and applications are made as and when necessary and within the set times.
Contribute and review the assessments and new referrals and when required.
Ensure that all staff effectively manage challenging behaviour, behaviour incidents are reviewed and managed safely and in best interest of the service user.
Maintain effective daily contact with internal and external colleagues and work effectively and positively with relatives, advocates and others involved with service users.
To effectively implement policies and procedures of the company across your designated area.
Liaise with Managers and staff from other departments to provide a consistent approach to all aspects of service user care.
Regional Operations Manager Requirements:
At least five years' experience in a multi-site operational management capacity in a health and social care setting
Have a strong background in working with adults who display behaviours that may challenge and a knowledge/evidence of supporting people (with learning disabilities, autism, mental health needs and ABI).
Professional qualification equivalent to degree level or management qualification (QCF Level 5 in Social Care Management or equivalent) or working towards this
Due to the nature of this post, a full and clean UK driving license is essential as is a willingness to travel across the geographical region or elsewhere as required
If you are interested in the above position please apply, or for more information contact Jade at Domus Recruitment.
As part of our continual pursuit of quality candidates we appreciate and reward candidate recommendations from you if we successfully secure them a position. We will reward you with £200 if you recommend a new candidate to us who is not already registered and we secure them a role for a minimum of 1 month