This job has expired

2nd Line IT Support Engineer - Microsoft and Virtualisation focused

Employer
REED
Location
Falmouth, UK
Salary
Competitive
Closing date
16 Jan 2021

View more

Sector
Technology & New Media
Contract Type
Permanent
You need to sign in or create an account to save a job.

Job Details

2nd Line IT Support Engineer wanted! - Falmouth, Cornwall.

We are looking for a 2nd Line IT Support Engineer to bring experience 3XC Phone, OFFICE 365, Virtualisation, and patching, to a team of 16.

You will be the point of contact for customers and internal staff, helping deliver the best user experience possible through.

The role:
  • Supporting escalated issues on 3XC Phone systems, OFFICE 365, and Virtualisation products.
  • Virtualisation knowledge in any of the following; Hyper V, VMWare, IBM, Azure, VPN, and Vlan
  • Happy to visit sites and assist with patching.
  • Mainly working/supporting the Microsoft environment
  • Working dynamically in a small team - Helping out in other departments as necessary.

About you:
  • Previous Network/Infrastructure/Support experience.
  • Knowledge of Hyper V, VMWare, IBM, Azure, VPN, Vlan, and general virtualisation support.
  • Experience working in the Microsoft suite - Azure, Office 365, Sharepoint, Active Directory, Onedrive, Outlook.
  • Great customer service.
  • Able to solve problems.
  • Communicate clearly to the end user, and up and down the support line as required for escalations.

Salary is negotiable based on your experience.
You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert