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Problem Analyst

Employer
DCS Recruitment Limited
Location
Bury, UK
Salary
Competitive
Closing date
16 Jan 2021

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Sector
Technology & New Media
Contract Type
Permanent
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Job Details

My client is an internation retail business, above the rest in competition, looking for a competent Problem Analyst responsible for conduct trending on IT incidents, service requests, events, availability and capacity to determine impact on the service desk and raise appropriate problem records.

You will have ownership in chairing, co-ordinating & documenting the outcome of problem review meetings; prioritising problems records through appropriate s...
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