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Deputy Director, Large Business North West

Merseyside, UK
Closing date
22 Jan 2021

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Job Details

What will you do?

This a fantastic opportunity to work with HMRC's largest business customers on some of our most complex tax compliance activities.

You'll be a key member of the Large Business North West team and will play an active role across HMRC setting strategic direction, driving innovation and managing your own portfolio.

You'll be responsible for Large Business operations across our Liverpool & Manchester Regional Centres playing a key role in building team capability and shaping it's future development.

How will you add value to the role?

Excellent leadership skills, able to nurture and build capability within teams and motivate people to reach challenging goals

A proven track record of building effective internal and external partnerships across organisational boundaries

Strong customer service ethos and delivery focus, able to respond quickly to changing circumstances and tight timescales as priorities evolve and develop

Excellent communication and influencing skills to engage confidently in a wide range of situations

Recent compliance experience of working on complex tax issues

Able to quickly develop an understanding of the Large Business operating model

What will you be part of?

We are responsible for HMRC's compliance work with the largest and most complex business customers; businesses which account for some 40% of HMRC's annual revenues.

Our strategy is applied to the UK's 2,000 most complex businesses, which have each been allocated a Customer Compliance Manager reflecting our resource intensive, collaborative compliance approach.

Large Businesses fall into their own customer group within the Customer Centric Business Strategy - High Value, Large and Complex - because they are significantly different to businesses in other customer groups.

The North West region has a range of businesses within, but not exclusive to, the business services, pharmaceutical, manufacturing and healthcare sectors.

What's in it for you?

We are one of the country's largest employers, with around 60,000 people working across the UK.

Whatever your role, you'll be amongst people with an incredible range of skills and experience.

Our strength as an organisation is in our diverse people, ideas and backgrounds, and the inclusive working culture that brings us together.

We're committed to providing everyone with an employee experience that makes you feel connected to your work, your colleagues and your workplace, and feel proud to be a part of our mission.

Key benefits include:

Base salary of £71K (£74.5K London) dependent upon experience

25 days annual leave rising to 30 days after 5 years' service

Additional ones paid leave commemorating the Queen's Birthday

Civil Service pension - highly competitive contributory scheme

Flexible working schemes, including part- time or term-time working

Generous paid maternity / paternity leave (notably higher than the statutory minimum)

Tax-Free Childcare (TFC) scheme

Interest-free travel/ bicycle loans

Onsite facilities including fitness centres and staff canteens (where applicable)

Learning and development tailored to your role
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