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Regulatory Services Team Leader

Portsmouth City Council
Hampshire, UK
Closing date
2 Feb 2021

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Contract Type
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Job Details

1 Year Fixed Term Contract

The Service

The Regulatory Services team is responsible for delivering a pest control service and the regulation of clean air, port health border controls and sampling, health and safety, food safety and standards, animal welfare, communicable diseases, statutory nuisance, environmental permitting, rogue and fraudulent traders, fair trading, product safety, intellectual property crime, age restricted sales, petroleum and explosive safety.

At Portsmouth City Council we're all about developing our staff, because we want to build a bigger and better city but we need the best employees to do so.

What is the role?

The Regulatory Services Team Leader manages the Regulatory Services team responsible for the delivery of regulatory actions across the entire range of service functions within the environmental protection and business support teams

This role will typically deal with the day to day management and organisation of the teams delivering the environmental protection function including the night noise service and the business support team delivering food safety enforcement in the city.

The Regulatory Services Team Leader is responsible for overseeing the teams delivering enforcement compliance with the law in the most appropriate manner and in the shortest possible timeframe, ensuring that high regard is given to the entire range of sanctions / best practice and whilst remaining in compliance with the law themselves.

This might include, for example, managing procedural practice and supporting the teams undertaking interventions with food businesses, delivering a wide range of licences in respect to animal welfare / public protection, providing free paying expert advice through various regulatory and fee paying services / regimes (such as providing internal services to housing, planning and licensing and delivering primary authority relationships) and the investigation of statutory nuisance.

The Team Leader role will focus upon supporting Service Leads and the Regulatory Service Manager in matters including:

Policy and statutory compliance

Legal proceedings - including prosecutions, civil actions and formal actions

Recruitment choices / disciplinary proceedings / performance management

IT management / maintenance / development

Budget management / income generation / invoicing

Team development / training.

Directly responding to dissatisfied consumers, elected members and FOI requests.

As necessary, the delivery / participation in service rotas / shift work.

Who is the person?

You will need to be able to have a proven track record in management of professional teams and be able to balance oversight of prescriptive proactive regulatory regimes with those relating to reactive responses to complaints / breaches of legislation, together with gathering intelligence on and assessing criminal activities or noncompliance through information received from third parties. The success of their actions requires a predisposition to be able to manage diverse multi-disciplinary professional team requirements relating to personnel issues and a work stream comprising criminal cases, investigations and heavy workloads, with their combined uncertainties, simultaneously.

The Regulatory Services Team Leader will be required to have the following:

Relevant regulatory experience together with experience of managing professional multi-disciplinary teams and dealing sensitively with the complex needs of such teams.

Interpersonal skills to contribute positively to complex team discussions relating to legal process / interpretation and appropriate consistent enforcement.

A business facing propensity whilst deploying business advice / compliance and tackling criminality bringing lawbreakers before the Courts.

Knowledge of enforcement using PACE, CPIA and RIPA demonstrating compliance with the various enforcement codes and knowledge and experience of how to gather admissible evidence.

Experience of the judicial system, using the criminal and civil courts with an understanding of intelligence gathering, the ability to disseminate the reported intelligence and fully understand its importance in a modern regulatory environment.

Ideally the Regulatory Services Team Leader will have:

A degree in environmental health, environmental science, housing standards or a relevant professional qualification such as:

* the higher certificate in food control

* diploma/higher diploma in consumer affairs and trading standards with food service delivery module

* diploma in acoustics and noise control or similarly recognised qualification for professional practitioners in acoustics

* an equivalent legal qualification (law degree) and / or accreditation by the National Crime Agency under parts: 2, 5 & 8 of the Proceeds of Crime Act 2002 together with significant understanding and experience of asset recovery

* Or similar relevant formal qualifications

Additionally, the post holder will have:

* excellent report writing skills

* an understanding of official control programs

* knowledge and understanding of hazards and risk management techniques

* knowledge and understanding of specialist auditing and quality assurance skills

* an understanding of EU and national legislation

* an understanding the full range of enforcement sanctions and appropriate application of law

* an ability to coordinate consistent delivery of official controls the ability to respond effectively to complaints about the service from dissatisfied customers and enquiries from elected members

* high level of IT literacy

* high standards of communication and presentation skills to effectively engage with those they regulate

* able to cultivate strong healthy work ethics to maximise effectiveness and assist with a culture of accountability and transparency

* a flexible approach to deliver compliance interventions when they are required

* a full driving licence

What you'll get in return

As well as competitive pay you'll receive all the benefits of working within a local authority organisation, which ranges from flexible working hours to a fantastic pension which allows you the opportunity to pay in more for that greater return.

Annual leave starts at 26 days going up to 30 days and staff discounts for travel and local shops. We wish to support all our staffs development throughout, if that's progression planning, or involvement within the on the job apprenticeship scheme, we will work together to drive your career.

Additional information:

Closing time/date: Tuesday 22nd December 2020

Applications received after this may not be considered
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