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Operational Change Manager

First Choice Homes Oldham
Oldham, UK
Closing date
22 Jan 2021

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Technology & New Media
Contract Type
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Job Details

Role Requirements

We are looking to appoint an Operational Change Manager.

About First Choice Homes

Established in February 2011, FCHO is one of the largest employers in Oldham. We are committed to boosting the Oldham economy and providing excellent benefits for our employees and tenants.

We aim to be the best in the business, making an impact with an excellent team of colleagues by placing customers at the heart of everything we do. With a large stock of homes we deliver a range of services through a diverse mix of individuals, such as building, letting, maintaining and then working with our tenants to improve the communities that we serve.

What will the Operational Change Manager do?

The ICT and Business Intelligence Team are a fundamental part of the smooth running of First Choice Homes Oldham. Working closely with and supporting Managers and Directors responsible for all aspects of Technology and Data within the organisation

The successful candidate will be responsible for delivering Operations Change across FCHO.

As Operational Change Manager, you will work across the organisation to help teams identify current and future needs, articulate requirements, identify solutions and forecast the likely benefits of change. You will communicate effectively between and within teams, adding value by providing independent analysis and challenge.

You will help develop and implement a digital strategy, working closely with all areas of the business to identify opportunities to utilise digital in the way we provide services to our customers.

You will form a critical part of the delivery of transformation projects, from developing realistic business cases, identifying effective solutions and ensuring that the scope of delivery is well defined and that business benefits are realised, with a focus on continuous improvement.

You will help to embed successful change within the operational areas, making it easier for colleagues to do their work and for customers to access our services.

What's in it for You?

Salary: £40,233 - £41,754 per annum. There may be more available for an exceptional candidate

Hours: 37 (FT Mon to Fri)

Employment status: Permanent

Direct Line Reports: None

Reports to: Programme Manager Business Transformation

In addition to a competitive salary we offer a range of benefits that compliment your salary. Such as:

Flexible working that most employees are eligible for. We are currently working from home and will be looking to introduce Agile Working arrangements when things return to normality

Health and Wellbeing - automatic enrolment in a healthcare cash plan, access to Occupational Health Specialists together with a confidential counselling service.

Basic holiday entitlement of 25 days, plus 8 statutory bank holidays. A further 5 days can be built up under our attendance related leave scheme at a maximum of 1 day per year

Sick Pay enhanced upon qualification periods
Membership of a defined contribution pension scheme with an employer contribution of 6%

Reward Gateway - earn cash back when you shop on line or when you purchase vouchers to save money when you spend on line or in store

Access to Oldham Community Leisure Gyms at a discounted rate
Annual season ticket loans at a discounted rate for Metrolink travel.
First Choice Homes Vision and Values

A future-focused and progressive not-for-profit housing association, we want to make Oldham a place where people are proud to live and work. We positively encourage applications from disabled people, women, young people, Veterans and serving British regular or reserve Armed Forces Personnel, the LGBT community and the BME community.

Deadline for completed applications is 11th January 2021 at 5pm

Interviews and assessments to take place later that week
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