Business Systems Manager
Liverpool, Merseyside, UK
Package - attractive
EMBS Property are representing a client seeking a Business Systems Manager.
This brand new role will be an integral part of the central services team and is due to growth!
Like many new roles, the outline is in place, however, the edges have not been defined....this means that the selected candidate will be able to shape the roles as they see fit and ultimately their future!
You will be required to assess our current systems capability as well as investigating best in class options whilst ensuring future proofing. A proficient and experienced individual to lead on implementation of new systems including multi functions, multi sites and skill sets across the UK, develop functionality to ensure our customer journey improves constantly.
To work with functional leaders in the business for all system related and matters and develop functionality to support the onsite teams and our customers.
To be the company's champion of all systems to develop the customer booking journey to be best in class. Whilst leading and growing function covering - Booking/Tenancy management system, Finance and CRM systems, as well as liaising with various external companies.
Although, not a technical role, the client would like a mix of IT / technology business & systems understanding and demonstrable experience/exposure in the following areas:
Clearly defined understanding of what constitutes excellent customer service
In depth knowledge and understanding of Microsoft Office Applications
A systematic approach, previous experience of systems review & user requirement gathering
Experience of systems improvements to increase efficiency and productivity
Knowledge and experience of automating common routines
Experience of managing databases
Ability to build reports and understand data requirements across functions
Experience of working and managing RMS or a similar booking system, such as StarRez, TCAS or Kinetic
Good working knowledge of Microsoft BI
A full job specification available in early January, for now, apply to the advert for consideration and one of our Talent Specialists will contact you to discuss you, your experience and suitability