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Service Manager (Nurse Qualified)

Maria Mallaband Care Group
West Yorkshire, UK
Closing date
22 Jan 2021

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Contract Type
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Job Details


We are currently looking for a Service Manager to join our team and assist the Care Manager in professional and administrative duties and is responsible for care/nursing matters in the Home in the absence of the Care Manager.

In the absence of the Care Manager the Service Manager is the leader and a working member of the care team and as such, has overall responsibility for the nursing/care management of the Home, maintenance of high standards of care, and the monitoring of performance of all staff. To ensure that standards are maintained, and that adequate cover is provided, the Deputy will be expected to work at night, at weekends and on Bank holidays as necessary.

The Service Manager is also the designated leader in the absence of the Care Manager in accordance with National Care Standards Commission in the Homes' Nursing/Care Policy.

Main duties:

Promote the Company Mission Statement at all times.

Ensure that each resident has an assessment and personal care plan, to ensure that the plan is followed and evaluated at pre-determined intervals.

In the absence of the Care Manager or as directed, to oversee the induction of new staff to their duties, following Company Policy.

Assist Care Manager in monitoring the performance of all care staff and to advise the need for any other training which may be necessary for individual members of staff.

Liaise with general practitioners and other members of the Multi Disciplinary Team to achieve a multi-disciplinary approach to care.

Supervise and instruct, where necessary, in the carrying out of Health and Safety at Work Act and any other relevant legislation.

To be on call as agreed with the Care Manager and whilst Care Manager is on holiday.

Assist Care Manager to prepare duty rotas at least two weeks prior to the commencement of that rota and to ensure safe staff cover for the home within the agreed staffing levels.

Ensure that the Care Manager/Regional Director is aware of any incidents or accidents to residents, staff or visitors and to complete the appropriate forms and documents.

Monitor care staff attendance and assist Care Manager in taking corrective action as necessary.

In the absence of the Care Manager oversee the appointment of any new staff required whilst following the Recruitment Policy.

Participate in the admission of new residents for the Home, under Care Manager's instructions.

Assist in the resolution of complaints following the Complaints Policy.

To be flexible and adaptable in participating in other jobs that are necessary for the smooth running of the home and the safety of the residents.

Our Benefits;

In return for all of this you will receive a competitive salary package plus:

Training support and development opportunities

5.6 weeks annual leave

Fully funded training

Simply Health cover after one year of service, inc. cashback on medical and dental expenses

Perkbox - a range of discounts and free monthly offers for a variety of high street shops and restaurants

Car through salary sacrifice

Cycle to Work scheme

NEST pension plan

Nurse and carer referral scheme

Rewards for 5, 10, 15, 20 and 25 years of service

Annual staff recognition through MMCG Care Awards
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