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Senior eCommerce Operations Executive – Homewares

Recruitment Revolution
London (Greater)
£35,000 - £45,000 + Benefits
Closing date
18 Jan 2021

View more

Marketing & PR, Retail
Contract Type
Marketing, Operations
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Job Details

We are a fast growing global eCommerce company that retails in stylish, high quality furniture and furnishings. Our mission is to provide everyone with great design in a premium quality at the lowest possible price. In order for this to happen we operate a streamlined and automated business where all business processes are managed by an operations system of recurring checklists. We are looking for a hands-on person to manage our entire operations and all checklists – the engine of our business!

Role Info:

Senior eCommerce Operations Executive
High Street Kensington
£35,000 – £45,000 + Benefits

The Role:

This is a varied position that will see you managing all processes in the business, from marketing to supply chain to finance. The role is varied but these are the key responsibilities:

+ Execute checklists in a timely manner with 100% accuracy. The checklists vary from easy to complicated and require you to use a number of different software programs and online tools. Below is an example of checklists to perform on a recurring basis:
++ Refund checklist
++ Return checklist
++ Damage product checklist
++ Product review checklist
++ Financial reconciliation checklist
++ Check invoice and payment checklist
++ Stock ordering checklist
++ Container booking checklist
++ Container receipt checklist
++ Stock reconciliation checklist
++ Update promo checklist
++ Weekly and monthly scorecard checklist
+ Develop a deep understanding of the business and suggest improvements to become even more automated and streamlined
+ Management of remote Customer Service Representative
+ Management of third party warehousing and distribution relationships
+ Various administrative tasks to be carried out for the CEO

About You:

+ At least 5 years of supply chain / operations experience
+ The ability to work effectively both independently and within a small team (we are currently a small team of 4 people)
+ Hands-on approach to tasks is needed as all tasks needs to be carried out without the possibility of delegating them to junior staff
+ Ability to perform time sensitive tasks while maintaining 100% accuracy
+ A highly organised person with a great attention to detail
+ Excellent computer skills and experience using software programs and online tools
+ Confidence to speak up and ask questions
+ Ability to understand and follow pre-established policies and procedures
+ Strong number skills
+ Strong Microsoft Excel skills

Additionally, the following are not essential but would move you further up our shortlist:

+ Strong understanding of Chinese (Mandarin) + written and spoken to communicate with our suppliers
+ Furniture experience
+ Experience dealing with Chinese factories

More about the company

Our raison d’être is to bring beautiful and achingly stylish furniture and furnishings within reach of everyone. Highly profitable, we have invested heavily in our systems and infrastructure, and now have the foundations in place to become a global brand and the preferred online furniture retailer in the world. The next critical piece of the jigsaw is to bring in the key people who will work with us to make this happen. We are highly experienced in ecommerce, brimming with ideas and enthusiasm, and incredibly excited about what the future will bring. If this sounds like your kind of journey, and you would like to join our energetic, innovative and creative international team, then we would love to meet you.

What’s on offer:

+ Base salary: £35-45k
+ MacBook computer
+ New offices centrally located in London (High Street Kensington)

Your Experience / Background / Previous Roles May Include:
eCommerce Trading, eCommerce Manager, eCommerce Executive, Lifestyle eCommerce, Furniture eCommerce, Homewares eCommerce.

Interested? Apply here for a fast-track path to the Hiring Manager

Application notice… We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.


We’re Talent Acquisition Specialists that founded change in 2005. Since then we’ve helped over 2500 clients grow, prosper and lead.

# Our Story

Frustrated by poor experiences with traditional agencies, our founders (just two regular candidates), decided that the outdated industry needed modernising and a new balance of power. In 2005, a new kind of agency model was born, putting the client and candidate at the heart of the experience whilst removing the pushy sales, schmooze and high fees.

# What makes us different?

Aside from a sensible fee model, custom technology and a direct unhindered path to candidates we…

…don’t sell candidates and we don’t sell jobs: we facilitate relationships and champion the process of ‘organic hiring’ to help create stronger and longer-lasting engagements.

# Who we work with

With an industry reputation for delivering results we are the go-to talent finders for over 2500 clients. We work with everyone from tech start-ups to global brands who all demand the best service and talent.

From business owners hiring 2 people a year to Internal Recruiting teams hiring 200+ people a year, RR sources talent across all sectors and levels.

# Reputation

Our expertise have also been called upon by some of the leading job boards including the UK’s No1.

Recruitment Revolution is a member of the REC with a 100% compliance pass rate and holds a Feefo 5* Gold Award for Service.

For more information please contact Team RR on 0800 294 3113 or visit

Find Us
Castle Hill House
12 Castle Hill
United Kingdom
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