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2nd Line Support Engineer - Microsoft, 2nd Line, Applications

Employer
Applause IT
Location
Leicester, UK
Salary
Competitive
Closing date
5 Dec 2020

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Sector
Technology & New Media
Contract Type
Permanent
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Job Details

2nd Line Support Engineer - Microsoft, 2nd Line, Applications
Leicester - £22,000 - £25,000 + Benefits

A Helpdesk Support Engineer with proven experience within technical support utilising and applying a Microsoft tech stack is sought by a global biotechnology organisation within their Leicester office.
This successful Helpdesk Support Engineer will join a team that is responsible for providing 2nd Line Support for all software and hardware within the organisation. You will pivotal to providing support to all internal and external customers with product training, knowledge and expertise. Within this role you'll be reporting into the IT Manager.

Essential experience and personality traits for the successful Helpdesk Support Engineer:
* Provide quality service to internal and external customers in all assigned tasks
* Minimum 3 years experience in a technical support environment
* Experience and exposure of software knowledge Microsoft applications, Data Base applications alongside internet protocols
* Diagnostic and analytical skills for software and general IS application knowledge
* Electro-Mechanical knowledge
* Ability to multitask - Sense of urgency; maintain a positive attitude
* Excellent telephone presence with organised follow-up skills
* Ability to be proactive and able to take direction and establish ownership of projects.
* Excellent verbal and written communication skills

If you are interested in finding out more then click APPLY NOW
2nd Line Support Engineer - Microsoft, 2nd Line, Applications
Leicester - £22,000 - £25,000 + Benefits
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