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Service Manager - Highways and Enforcement

Essex, UK
Closing date
16 Dec 2020

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Technology & New Media
Contract Type
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Job Details

Our client is looking to appoint a Service Manager for Highways and Enforcement.

Key Responsibilities

The role will strategically lead the management of the Highways, Street Works and all associated Enforcement of both service areas. Function across our client; working with commissioned and non-commissioned partners from across the Borough to deliver innovative, efficient and effective services to the residents and businesses of the Borough.

The role will also act as the de facto deputy for the Head of Service as well as actively supporting the delivery of core strategic cross-Directorate projects. Responsible for ensuring that the delivery of services and the development are delivered in a holistic, efficient and consistent way maintaining the integrity of the service delivery plan.

What you'll need to succeed

Significant and proven experience in the management of large, complex, multi-model, operational services within a public sector environment. You'll have significant senior management experience in a large complex public sector organisation or similar.

You'll be able to show your success in developing strategic working relationships and partnerships across an area, focused on the delivery of great services to residents, businesses, and partners.

It would be great to see a record of achievement in developing and delivering cross-functional and corporate objectives and plans. Significant ability to analyse complex information, situations and issues, deploy highly developed problem solving skills and make high impact decisions.

Detailed understanding of public sector working, government priorities and policies. Significant knowledge and experience in the effective management of performance, including experience of resource management (people, finance, physical resources).

The ability to strategically lead, motivate and energise a diverse functional workforce is very important so having significant/well developed communication skills, particularly in motivating, negotiating and persuading others, including partner organisations is imperative!

What you'll get in return

When joining our client, you can enjoy a range of benefits including: flexible working, salary sacrifice scheme and excellent training and development opportunities. 23 days annual leave plus an excellent pension scheme.

Working conditions / environment:

Initially working from home until the restrictions are lifted.
Site visits if and when required (to live highways and construction sites)
Communicating feedback to the general public.
Ability to fulfil the travel requirements of the role.

Working hours:

37 hours a week
Monday to Friday
Flexible working available.
A willingness to occasionally work outside of 'normal' office hours if required.
Overtime occasionally available depending on workloads.

How to Apply or for more Information:

3 simple ways to apply or get in touch:

Apply directly online via the Matchtech website
Call Sam White directly on (phone number removed)
Email your CV to (url removed)


Matchtech are the largest and leading Highways and Transportation Recruitment Company in the UK.

Future Roles:

If you have the correct experience for this type of position but this specific role is not quite right for you, as the level, location or rates etc. is it not quite what you are looking for a present, please still feel free to get in touch with me as I continually recruit similar roles to the one above at all levels across the UK.

Alternatively if are not suitable for this role but still work within the Highways and Transportation industry and believe you will be looking for a new role in the future please give me a call for a confidential chat regarding your employment status.

To apply for these roles, candidates must be eligible to live and work in the UK.

Matchtech acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.

Gattaca Plc provides support services to Matchtech and may assist with processing your application
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