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HR Team Leader - Shared Services

Page Personnel
Wales, UK
Closing date
23 Dec 2020

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Contract Type
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Job Details

The team handles a large volume of work on a daily basis and this role requires someone who can multi-task and prioritise. In return you will benefit from working with an excellent group of people within a global business.

Client Details

A large, global organisation based in North Wales.

  • Managing a team of HR Administrators and HR Advisors
  • Coordinating the team's daily work tasks, identifying opportunities for improving processes and developing the team of HR Administrators
  • Identify early service requests/work tasks or situations, which have potential to become complicated or cause issues, and ownership taken until resolution or escalation as appropriate
  • Provide regular feedback on daily operations, potential issues, team working and any areas for improvements
  • Run adhoc reports / reports for analysis
  • Calculating spreadsheets for payments
  • Working with pensions department in relation to post employment notice pay
  • Point of contact for benefits e.g. Healthcare and Car Scheme
  • Coaching employees on new policies and procedures
  • Dealing with any legislation changes
  • Authorising invoices

  • CIPD / HR qualification
  • HR management experience
  • Experience working in a Shared Service environment is advantageous
  • Strong excel skills is a must
  • Systems driven
  • Proven understanding of end to end HR processes and legislations
  • Ability to work in a demanding, fast paced environment
  • Highly organised with ability to plan, delegate, prioritise and multitask high volumes of daily service/ work requests
  • Ability to identify and resolve potential problems or issues and take necessary actions to prevent them from developing

Job Offer
  • 25 days holiday plus bank holidays
  • Flexible working hours
  • On-site restaurant
  • Free parking
  • Company pension scheme
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