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Service Desk Manager

Employer
CGI
Location
Bridgend, UK
Salary
Competitive
Closing date
31 Dec 2020

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Sector
Technology & New Media
Contract Type
Permanent
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Job Details

We are actively recruiting for a Service Desk Team Manager. The role offers a fantastic opportunity to become a Manager in an Award Winning, World Class Service Desk.

Service Desk Team Managers are required to:
  • Manage a multi-skilled team of up to 25 analysts responsible for identifying, triaging and resolving customer faults and requests
  • Inspire and motivate team members. Act as a strong, positive role model for behaviour
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