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Customer Insight Analytics Manager

Staffordshire, UK
Closing date
10 Dec 2020

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Marketing & PR
Contract Type
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Job Details

Customer Insight Analytics Manager


From £55,000-£75,000 depending on experience

A global retailer with a huge customer base are seeking to expand their analytics function. This brand have millions of customers globally and are one of the well known giants in the industry. They have a new Head of Insight who is looking to expand their Data & Analytics capability and the transform the business into being insight and data led. They are building up a new team and are looking for a strong Customer Insight Manager to help advance their analytics capability.

Customer Insight Analytics Manager
  • Working in a fast-paced and exciting function and perform deep dive analytics
  • Use Adobe Analytics and Tableau to analyse data and visualise it for stakeholders to help them better understand their customers
  • Analysing customer data/transactional data and give insights on behaviour online, in-store and on the app
  • Work on numerous projects around loyalty, customer analytics, segmentations, CRM, Data Science, marketing analytics, channel analysis and customer acquisition
  • Work on influencing customer behaviour through more targeted marketing strategies
  • Present and deliver insights to Senior Managers and Directors
  • Work cross functionally with marketing, data science and finance teams to help drive analytics and insight based decisions

You don't have to tick all of the boxes but some of the following would be relevant:
  • You will have commercial experience in Adobe Analytics
  • Ideally you will have retail experience
  • You will have experience within customer insight and marketing functions
  • Ideally you will have experience analysing customer, transactional and/or online data

Salary and Benefits

The successful candidate can expect to earn up to £75,000.
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