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Customer Advisor 12 hours per week

Pavers LTD
Ambleside, UK
Closing date
10 Dec 2020

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Job Details

A fantastic retail opportunity has arisen for 3 Part Time Customer Advisors to join the Pavers team at Hayes Garden World, Ambleside, Lake District. This is a 12 hour per week contract and free parking is availble.

If you are looking for a Part Time position, have a passion for customer service and sales, and enjoy the challenges of the busy retail environment, we could be the perfect fit for you!

The Customer Advisor role

Providing excellent customer service is in our DNA, so we are looking for someone with a friendly, engaging and positive personality to ensure our customers have the best experience in store. You'll need to have a 'can do' attitude and be able to work in a team, whilst being able to use your own initiative and not be afraid to ask relevant questions & learn new things!

We'll train you so you are able to help all our customers, offering valuable advice with footwear, shoe care and accessories, displaying our products to a high standard and ensuring all customers have a positive experience, leaving happy with their purchases.

Hours & Pay

12 hours per week over 3 days. This vacancy requires flexibility and will include some weekend work and shifts during the week.

£8.75 per hour 21+ (18-20 £7.50 per hour & 16-17 £5.94 per hour)

Bonus & Benefits you will receive as our Customer Advisor:

- Generous Staff Discount

- Holiday Entitlement (Increases with service)

- Company Contribution Pension

- Gym Discounts

- Access to RetailTRUST (Wellbeing Support)

- Access to RetailCURe (Financial Support)

- Discretionary Bonus

About Us

Pavers Shoes is one of the UK's leading shoe retailers. Established in 1971 we remain family owned and run, and also own and operate the Jones Bootmaker and Herring Shoes brands. Together we have over 170 stores in the UK and Ireland, and over 1,600 people in our ever-expanding family.

We are passionate about providing comfort and happiness to our customers, and we make sure to employ people who are as passionate about this as we are. We always seek happy, confident, upbeat people, and in return we provide great jobs in a supportive family environment. We know that without our colleagues there is no business, and that the more we look after you the better service you will provide to our customers, so we will always try and do the right thing by our people. In 2020, Pavers was voted the top retail employer to work for by Glassdoor.

We strive for diversity of thinking across the business, and believe strongly in supporting our local communities. In 2018 we invested over £2.2m to establish the Pavers Foundation, with the specific purpose of providing grants for causes important to all our colleagues in the areas of health, education, and community. In terms of the environment we are constantly seeking to reduce our impact, and already have one of the largest solar arrays in the North-East of England on our warehouse generating clean energy.

If this sounds like the kind of business you'd like to know more about, we'd love to hear from you - please apply today to join us as a Customer Advisor.
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