Account Manager (Lettings)
X1 is a dynamic and highly successful Property Letting company, established in Liverpool in 2011. After exciting business growth we have gone from strength to strength and now operate offices in Liverpool, Manchester in 2014, Leeds in 2017, and most recently Kent earlier in 2020. We pride ourselves on providing a high quality rental experience whilst building strong and lasting relationships with our tenants and landlords alike.
Our values of Quality; Teamwork; Accountability; Flexibility; Compliance and Fun are at the heart of our culture and the way we do things and essential to our sustained success.
Awards and Accolades
We love what we do and are proud of our achievements, for the third year running we are the winners of the Grafters Awards, "Best Residential Property Management Company" 2017, 2018, 2019. And, for the second year running X1 won the main award of "Business of the Year 2018, 2019". These awards reflect of focus and commitment to being outstanding in all we do. X1 Lettings also won 'Estate Agency of the Year' in the National Landlord and Investor show in 2019.
Position: Tenancy Care Account Manager
Location: Liverpool, Merseyside
Job type: Full Time, Permanent
Hours: 9.30am - 5.00pm Monday - Thursday, 9.30am - 4.30pm Friday
Salary: £17,000 to £20,000 per annum dependent on experience and qualifications
Benefits: A competitive salary plus lucrative bonus scheme, 25 days holiday and an investment in your on-going training and development, such as sponsoring you through your ARLA qualifications.
As the Tenancy Care Account Manager you will be responsible for all aspects of tenancy administration and property compliance within your portfolio. You will work closely with the Enquiries and Viewings Account Manager and will be guided by your Senior Account Manager.
You will be customer facing and ensure that all the tenants within your portfolio experience the highest level of care and customer service to ensure they have a happy living experience with X1.
- Experience of working within the lettings or property sector
- Ability to think and plan ahead
- Getting things done - extremely strong at planning and organising
- Strong customer focus and excellent relationship management skills
- Quality and standards. Professionalism in both attitude and personal presentation
- Ability to communicate with excellence
- Passion, energy and confidence
- Full UK driving licence desirable
- ARLA qualified or willing to study towards
You may have experience of the following: Lettings Manager, Lettings Negotiator, Estate Agent, Sales Negotiator, Residential Properties, Lettings Agent, Property, Lettings Officer, Branch Manager, Residential Lettings, Associate, Lettings, Senior Negotiator, Property Lister, Negotiation, Property Sales, Valuation, etc.