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Resolution Manager

Speedy Services
Newton-Le-Willows, UK
Closing date
17 Dec 2020

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Job Details

Speedy are the UK's leading hire provider with the widest range of tools, specialist hire equipment, plant and support services - everything for every job!

A new opportunity has arisen for a Resolution Manager within our Partnered Services team, to deliver a high quality and consistent service in a cost efficient way through excellence.

The Resolution Manager will be responsible for the line management of Partnered Services admin team and to ensure all aspects of the admin role are followed and effectively managed day to day which will include-

Disputes and queries both Credit Control and Purchase Ledger
Losses and damages
Live hires
Insurance documents
Proof of delivery and proof of collection.
Additional charges on collectionAt Speedy, we want to help you develop and progress; but we'll need you to demonstrate these skills and attributes for us to be able to support you...

What you'll need:

Excellent negotiation, interpersonal and communication skills
Capable of developing strong customer and supplier relationships
Committed and target/action focused
Can adapt to individual and operational change in a diverse and fast paced organisation
Leadership and directionIn return we offer a competitive salary with contributory pension scheme, 21 days annual leave entitlement (plus bank holidays) rising to 26 days after 12 months, discretionary bonus scheme and life assurance. In addition you will be able to take advantage of our fantastic Salary Extras benefits scheme, offering cycle to work and various other discounts on a wide range of goods and services
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