Pertemps are currently recruiting for a Customer Account Manager within a large business that works with clients on a national and international level.
As the Customer Account Manager you will provide excellent customer service to a range of clients by building successful relationships and understanding key client requirements. Responsible for ensuring that services are delivered in line with company standards and client contractual agreements.
This is a challenging and varied role, utilising your IT skills, multi-tasking ability and great communication skills. Working for a large organisation, where training and development is encouraged and there is a supportive, fun and friendly culture!
We are looking for someone with a drive and passion for creating an outstanding customer experience. The ability to solve problems and challenges quickly and collaborate with clients to establish and improve processes is key. Displaying a confidence in your approach for talking with clients about the company's core services and products, you'll provide a key level of support in ensuring we're making the learning experience both relevant and impactful.
This is a great opportunity for career development and to build on your current skills and experience by working for a large, reputable organisation. This is a full-time permanent role with a salary of around £19,000, depending on experience. Full time office hours 37.5 hours per week Monday to Friday, 9am to 5.30pm. 25 days holiday plus bank holidays.
To be successful in this role, you must
• Have experience in a business-to-business client focused environment
• Be able to engage effectively with employees, clients and suppliers at all levels
• Have experience of supervising and mentoring individuals and teams
Located in Saltash, where the office is close to the train station and bus stops. Residential parking and council car parks are also available.
Due to current Covid restrictions, this role will involve a mixture of both office based working and working from home.
Please click apply now to be considered for this position or call Chelsea Walker at the Pertemps Plymouth Branch to fast track your application