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Learning Disabilities Service Manager

Amersham, UK
Closing date
26 Dec 2020

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Supported Living Service Manager - Amersham

At Lifeways, we're proud to be at the forefront of the UK care sector.

Our teams are diverse, just like the people we care for and what brings us together is our shared goals, to be Extraordinary Together! It's easy to be passionate about a job that enriches so many lives on a daily basis and our workplace reflects our passion, our diversity and our naturally caring focus.

We are looking for an enthusiastic and self-motivated individual who wants to make a difference to the lives of the people we support

Our Service Managers are responsible for leading a team of support workers and Team Leaders to deliver person centered support to several service users within our supported living services in the Amersham area.

We provide support to a diverse range of needs, from low level support including supervision/prompting with medication, domestic tasks, shopping right through to full support with all aspects of day to day living which may include supporting someone with their personal care needs (bathing/toileting/dressing), cooking and preparing of meals, accessing their local community.

* Do you have a minimum of 2 years' experience working with people with learning disabilities/Autism/complex needs?

* Do you have a minimum of 2 years' experience working in supported living/residential care?

* Do you hold a Level 5 Diploma in Care Leadership and Management or be willing to work towards one?

Each service user has their own living area within the service building.

There is also a communal lounge area to meet up and chat with others in as well as a garden to relax in the summer months and do a spot of gardening where preferred.

You will be responsible for leading a team of support Worker and a Team leader


* Store discounts and cash back schemes

* Fully paid induction

* Generous annual leave entitlement

* Pension

* Opportunity for overtime

* Employee Discount and Assistance Scheme

* We'll pay for your DBS

Ongoing coaching and support

Opportunity to undertake a NVQ in health and social care


To monitor and support the delivery of person centred services to all people using the service.

To monitor and support the health and safety of people using the service and support staff

To ensure that the actions of all staff directly supporting people using the service support their care, protection and well-being, and in compliance with external regulations and standards

To provide supervision and support to Team Leaders and Support Workers through effective recruitment and selection, coaching and Performance Management as well as Support to manage their team of Support Workers.

To ensure effective financial administration of the services delivered, through the effective deployment of staff and budgets

To use and update IT processes to include the completion of accurate rota and timesheet information using Lifeways Cold Harbour system as per Lifeways procedures

To work effectively with external agencies to promote the work of Lifeways and to increase referrals and placements within the Area in line with defined business targets.

To develop the knowledge and skill of staff teams through delivering service specific training as and when required

To develop own knowledge and practice relative to continuous service improvement

Ensure that all services delivered are compliant to contract

Audit services regularly and report accordingly

Continuously improve service performance across services for which you are responsible

Recognise and encourage innovation across services for which you are responsible

Ensure that purchaser contracts and agreements are in place for all people using the service


Supervise, mentor and act as a positive role model to Team Leaders to ensure effective and efficient person centred service delivery to all people who use the service

Conduct annual performance appraisals for all team members

Take a lead role in developing and delivering an appropriate induction programme for new staff

Motivate the staff team to drive and improve service delivery

Working hours are Monday to Friday 9-5

This is a great opportunity to develop your career in the care industry - if this sounds of interest, simply click Apply! or follow the link below to make an application directly through our website
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