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Registered Manager - Supported Living - Milton Keynes

Buckinghamshire, UK
Closing date
27 Dec 2020

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Job Details

Registered Manager - Milton Keynes

Salary £32,000 to £35,000 per annum

The Lifeway's Group is one of the UK's leading providers of support services for people with diverse and often complex needs in community settings. Our vision is to help people live ordinary, independent and happy lives through extraordinary support. Established in 1995, the Lifeways Group has over 10,000 employees providing specialist support services for people with learning disabilities, mental health needs, autism, profound and multiple learning disabilities, sensory and communication impairments, and acquired brain injuries. We do this through our portfolio of nine dedicated and specialist support services, which includes Autism Care, Brighton & Sussex Care, Care Solutions, Future Home Care, Integra, Keys Hill Park, Lifeways Community Care, Living Ambitions and SIL and currently support more than 6,000 people across the UK.

Autism Care (Part of the Lifeways Group) is looking for an experienced Registered Manager to provide management of clinical, development, operational, financial and administrative functions. This role is divided between four services with the Milton Keynes area of Buckinghamshire.

The purpose of the role is to assist senior management in matters of strategic planning, Company standards and policies and procedures.

Key responsibilities: User & Services related

Drive the referral process to ensure efficient and timely screening of referrals for appropriateness, and to ensure effective and professional communication with referral and purchasing authorities about the services and other services in the group.

Review and acquire authorisation all service proposals developed for submission to purchasing authorities.

Ensure proper service delivery to users.

Support clinical consultation on all cases, as appropriate, or ensure availability of such consultation.

Co-ordinate and provide rotational on-call emergency system and participate in delivery of on-call services as needed.

Assist other personnel with emergency coverage and crisis intervention support for all users as needed.

Facilitate user staffing meetings with involved agencies and professional providers, as appropriate.

Maintain effective working relationships and communication with other social service and health care organisations and advocacy groups to ensure effective service delivery and public relations.

Ensure the development and evaluation of training programmes for all carers and staff.

Manage the maintenance of current and complete client records and reports in accordance with company and regulatory standards.

Ensure effective risk assessments are completed and risk management plans are developed.

Manage the recruitment of residential carers and support workers. Supervise the Recruiter(s) in registration/certification and/or carer screening/vetting activities; supervise and approve all carer recruitment plans and strategies.

Manage compliance with the Company quality assurance and improvement process and preferred practices, such as Quality Audit, user reviews, PCP's, and CQC annual reports.

Hold and retain Registration with CQC for the service.

Key responsibilities: Organisational/Administrative related

Manage efficient utilisation of programme resources (personnel, carers, assets, supplies, finances).

Develop and maintain working relationships with all funding sources and regulatory agencies as appropriate.

Assure compliance with all contractual and regulatory requirements.

Monitor daily census, caseload mix and user assessment and placement process to ensure efficient utilisation of programme resources and capacity in relation to operational plans.

Plan and conduct local marketing that purchasing authorities would like to be developed.

Assure efficient management information systems.

Prepare administrative reports for the company and/or funding sources, as required.

Participate in the development of annual operational, business, development and financial plans.

Manage monthly sales and expenses in comparison to budget, and recommend appropriate operational or budgetary adjustments.

Assure compliance at regional level with Health & Safety regulations.

Raise to the attention of senior management serious risk management issues and participate in the development of plans of action.

Manage programme compliance with company policies and procedures and standards.

Manage accurate and timely submission of billing sheets to Accounts Office each month for generation of invoices to purchasing authorities.

Manage accurate and timely submission of support worker timesheets to Accounts Office each month for generation of payroll.

Manage recruitment and selection process for new employees and recommend candidates for employment to Head Office.

Manage accurate and timely submission to Head Office of personnel forms related to employee hire, changes in employee status or termination.

Assist senior management in matters related to strategic planning, product development, and establishment of standards and policies and procedures.

Participate in or assume responsibility for special projects as assigned.

Key responsibilities: Supervisory related

Manage, supervise and appraise team leaders in line with company policy

Supervise Recruiter(s) to ensure effective campaigns for recruitment of adequate pool of residential carers and support workers.

Supervise administrative staff within the service to ensure effective and efficient operation of administrative systems and support functions.

Conduct performance evaluations of all clinical and administrative staff under your supervision.

Key responsibilities: General

Ensure client confidentiality at all times, and company confidentiality as appropriate.

Act at all times in accordance with legal & statutory requirements and Company policy.

Comply with Health and Safety regulations, and to have regard for the health, safety and welfare of self and others at all times.

Comply with the company's policy on equal opportunities.

Ensure that all activities undertaken on behalf of the company are carried out n such a way as to positively enhance the public, carer, user and purchaser perception of the company.

This is not an exhaustive list of activities, and the appointee may be asked to undertake other duties as specified by the Area Manager, Regional Director, Managing Director or Operations Director.

Qualifications Required

A relevant professional qualification such as Nursing, Occupational Therapy, Social Work or

relevant professional Qualification at Level 5 in Care or Management e.g. NVQ/SVQ 5, QCF Level 5 Award Certificate or Diploma, HNC, HND, Diploma in Leadership for Health and Social Care. or a Level 4 in Care or Management e.g. NVQ/SVQ 4, QCF Level 4 Award, Certificate or Diploma, BTEC Professional Award, Certificate, Diploma, Certificate or Award and working towards a professional Qualification at Level 5 as above.

This is a full time role, 37.5 hours per week


* Hourly paid enhancements over the festive period bank holidays

* Store discounts and cash back scheme

* Fully paid induction

* Generous annual leave entitlement

* Pension

* Opportunity for overtime

* Employee Discount and Assistance Scheme

* We'll pay for your DBS

* Ongoing coaching and support

* Opportunity to undertake a NVQ in health and social care

This is a great opportunity to develop your career in the care industry - if this sounds of interest, simply click Apply
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