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Operations Manager

Dawson Levy Resourcing
Mansfield, UK
Closing date
16 Dec 2020

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Technology & New Media
Contract Type
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Job Details

Dawson Levy Resourcing are very proud to be recruiting for a leading company within the Telecoms Industry. We are looking for an Operations Manager to join our clients based from Nottinghamshire.

Our client's Telecoms business provides the management and delivery of national and regional network infrastructure to major communications providers. This includes installations, improvements, repairs and 24-hour emergency response networks to high speed fibre networks. We apply our expertise at each stage of the project lifecycle to ensure smooth delivery to our customers and clients.

We are looking to recruit an Operations Manager with proven experience in the Telecoms delivery industry, the Openreach network and particularly Fibre Cities workstreams, to be based in our head office in Huthwaite. Your main responsibility will be to provide safe, efficient management of the contracts, whilst providing strong leadership for the operational and planning function and to act as an ambassador of our client with their client. You will also ensure the commercial and site delivery targets are met, whilst driving the safety standards for all works.

What you'll be doing day to day

To provide clear and inspirational leadership to the regional team that results in the delivery of all contract targets and devolves ownership of this delivery to individual team members.
Control and manage resources (Both direct FTEs and subcontractors) within the contract to achieve the productivity and efficiency targets set by our client and theirs.
Manage and plan the contract resources and activities to meet the financial, operational environmental and quality targets.
Ensure that all employee relations issues on the contract are managed efficiently and effectively. Provide constructive challenge whilst building project teams which encompass various disciplines (e.g. Ops / NRSWA / Scheduling / Commercial).
Manage and develop relationships through maintaining regular contacts with the relevant client representatives.
Continual review of resources and activities with a view to maximising the operational performance and ensuring cost effectiveness.
Continual review of existing working practices with a view to introducing alternatives promoting efficiency, through monitoring and analysing performance.
Look for ways to increase/ exceed customer satisfaction whilst maintaining the company's financial position.
Be accountable for the P+L for the area of operation. Have a complete understanding on the financial status of the area of responsibility and be able to report as required on level of performance and adherence to targets. Be able to develop ways to improve performance in keeping with company requirements.
Be responsible for cashflow for the area of operation and the timely resolution of accounts.
Provide support to the Operations Director in all areas of the contract as required.
Ensure that all QESH procedures are adhered to and that all activities are carried out with due regard to the Health and Safety of all employees, clients and members of the public.The experience we are looking for in a candidate

Extensive experience within the Telecoms Delivery industry - Particularly on the Openreach network and preferably Fibre Cities workstreams.
Extensive experience of managing high performing teams, across business-critical contracts
Extensive understanding of building new fibre infrastructure and associated network builds, the
Excellent communication and stakeholder management skills
IT Literate with proficiency in Microsoft Office
Full UK Driving LicenceWhat we can offer you

Competitive Salary
Company car / Car allowance
25 days holiday + bank holidays
Holiday trading scheme
Private Medical Insurance
Bonus incentive
Perks at work scheme (discount from high street retailers)
Free eye test vouchers
Employee share scheme
3x life assurance
Free Parking
Flexible Working
Enhanced pension contribution
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