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CRM Executive

SOS Academy Ltd T/A SOS Recruitment
Chester, UK
Closing date
10 Dec 2020

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Marketing & PR
Contract Type
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Job Details

Do you have experience CRM Marketing experience?

Are you looking for a new and exciting opportunity?

Our client is now seeking a CRM Executive to join their CRM function to cover a 9 month maternity leave.

Location: Chester

Salary: £22,000 per annum

As CRM Executive, your responsibilities will be the following:

* Drive bookings and contribute to increasing the rebook rate

* Contribute to improving the retention rate of existing customers

* Manage and prioritise own work load to ensure CRM activity is delivered accurately, on time and within budget

* Deliver activity across multiple brands and marketing channels

* Look for ways to improve the effectiveness of existing activity and the implementation of new activity through testing and analysis of data and insights

* Contribute to an optimal customer journey

* Take on ad hoc projects as specified by the CRM Manager/Head of CRM based on business requirements

* Represent CRM in relevant projects and meetings as specified by the CRM Manager

Essential requirements of the role are:

* Previous commercial experience in a CRM executive role

* Management of CRM campaigns, from taking an initial brief to delivery of the campaign process and creating follow-up reports to measure the success of the campaign against objectives

* Experience of planning and implementing test activity through multiple channels

* Experience of working on multi-channel campaigns, including email, direct mail and other digital activity

* Digesting marketing data and using this to optimise campaigns, create reports and convey meaningful and useful commercial information

* Experience of managing, building and deploying activity through an email service provider

* Good level of Excel skills (at least intermediate)

The ideal candidate will have experience of using CRM platform, ideally within the Travel industry although this is not essential.


* So Many!!!

* 33 days holiday (including bank holidays)

* An additional day off during the week of your Birthday

* Annual bonus scheme

* Staff pension

* Private Medical

* Wellness extras, including free annual flu jabs, reflexology sessions and free fruit supplied in the office

* And still much more

Have Success with SOS
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