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1st Line Support Technician

Employer
GBR Recruitment Limited
Location
Newport, UK
Salary
Competitive
Closing date
1 Dec 2020

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Sector
Technology & New Media
Contract Type
Permanent
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Job Details

GBR Recruitment are working in partnership with a well established business, recruiting for an experienced 1st Line IT Support Technician to act as the first point of contact for IT queries, logging queries & ensuring response-handling in a timely manner. To provide first line support to users and escalate calls to other members of the IT team as appropriately needed.

Some experience of 2nd Line Support would be a benefit.

You should have key strengths across various softwar...
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