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Senior Support Worker

Manchester, UK
Closing date
10 Dec 2020

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Job Details

Senior Support Worker

Job type - Permanent/Full-time

Salary - £23,261 per annum

Hours - 35 (plus 5 hours paid lunch break)

Location- Manchester- North/South

Do you have what it takes to seize opportunities and deliver results? Can you think differently, pursue creative ideas and provide reliable support to other people?

Then it's time to build on these strengths as part of the thriving Nacro team.

We positively change lives, strengthen communities, enhance social inclusion and reduce crime and offending behaviour across England and Wales. We are one of the countries leading social justice charities supporting, housing, educating, advising and speaking out for thousands of disadvantaged young people and adults every year.

Who are we looking for:

Act as a senior operational practitioner working across the area guiding and supporting teams in matters of practice, quality, performance, compliance, and resource management and carry a caseload of complex need service users. Line manages support workers as needed for temporary periods; deputising for Service Leads and be a key role in supporting targeted failings services.

To support and manage a small team of support staff providing supported accommodation to vulnerable adults. A knowledge of Housing Management, Housing legislation, Management of staff is essential.

Duties and responsibilities include but are not limited to:
  • Act as a peripatetic senior operational lead working across services providing direct input and support on practice, performance, or quality matters.
  • Co-ordinating and delivering service improvement plans for a service or group of services working in collaboration with the Quality team and Service Leads. Support in the co-ordination of service audits.
  • Actively contribute towards meeting team performance targets in respect of the service. Take accountability for performance targets that fall within your sphere of responsibility e.g. voids, arrears, outcome achievement.
  • Be an operational subject matter expert (SME) on matters such as safeguarding, policy and practice compliance, health and safety and support practice.
  • Ensure that all the required health & safety checks are undertaken in person or by colleagues, taking any necessary remedial action.

For Details of the full role profile please click here

For Details of Nacro's excellent benefits click here

Please Apply online via the button below.
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