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1st Line IT Support Engineer – Brighton – In-House / Field

Recruitment Revolution
£20,000 – £24,000 DOE + Oncall bonus + Pension + Health Casback plan (after probation) + Relaxed Wor
Closing date
24 Dec 2020

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Technology & New Media
Contract Type
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Job Details

We are a fast-growing modern IT MSP based just outside Brighton, supporting businesses with a wide range of technical solutions. We are looking for a 1st Line IT Support Engineer to join our team, bringing in additional knowledge and skills to serve our customers. The successful candidate ideally will have experience working for an MSP and should be capable of providing 1st Line IT Support on both help desk from our office and onsite at customers locations as necessary.

Role Info:

1st Line IT Support Engineer
£20,000 – £24,000 DOE + Oncall bonus + Pension + Health Casback plan (after probation) + Relaxed Working Vibe

1st Line IT Support Engineer Required Skills:

+ 1+ years’ experience working in an MSP environment.
+ Tier 1 Support capable – desktops, network hardware, cloud, etc.
+ Driving Licence and Car – from time to time you will be required to visit sites and save the day
+ Hero Attitude – we care about our customers. You must love technology, business, people, and delivering the highest quality in customer service

Desirable Skills/Qualities:

+ Industry qualifications – we can fund and provide resources to help you achieve more
+ Leadership – as a fast-growing company, opportunities for leadership are available.
+ Self-sufficiency
+ Pride in your work

As part of this role there is also the opportunity to join our opt-in on call rota to earn extra money by covering out of hours emergency calls. You can join or leave the rota at any time.

We are a fun and friendly team with a great attitude.

For the next step in your MSP career please apply with your CV asap.

You may have worked in the following capacities:
IT Technician, IT Support Technician, MSP IT Engineer, IT Service Delivery Engineer, IT Projects Engineer, 2nd / 3rd Line Support Engineer, Helpdesk Engineer, Field IT Support, Desktop Support, Helpdesk IT Support.

Interested? Apply here for a fast-track path to the Hiring Manager

Application notice… We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.


We’re Talent Acquisition Specialists that founded change in 2005. Since then we’ve helped over 2500 clients grow, prosper and lead.

# Our Story

Frustrated by poor experiences with traditional agencies, our founders (just two regular candidates), decided that the outdated industry needed modernising and a new balance of power. In 2005, a new kind of agency model was born, putting the client and candidate at the heart of the experience whilst removing the pushy sales, schmooze and high fees.

# What makes us different?

Aside from a sensible fee model, custom technology and a direct unhindered path to candidates we…

…don’t sell candidates and we don’t sell jobs: we facilitate relationships and champion the process of ‘organic hiring’ to help create stronger and longer-lasting engagements.

# Who we work with

With an industry reputation for delivering results we are the go-to talent finders for over 2500 clients. We work with everyone from tech start-ups to global brands who all demand the best service and talent.

From business owners hiring 2 people a year to Internal Recruiting teams hiring 200+ people a year, RR sources talent across all sectors and levels.

# Reputation

Our expertise have also been called upon by some of the leading job boards including the UK’s No1.

Recruitment Revolution is a member of the REC with a 100% compliance pass rate and holds a Feefo 5* Gold Award for Service.

For more information please contact Team RR on 0800 294 3113 or visit

Contact Us
  • Castle Hill House
  • 12 Castle Hill
  • Windsor
  • SL4 1PD
  • United Kingdom
  • 01344844064
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