Quality Manager (Environmental)

Job Title : Quality Manager (Environmental)

Location : Remote Working / London

Salary : £40,000 - £50,000

The Role:

In this role the successful applicant will be responsible for maintaining and improving our approach to quality management. We are committed to Total Quality Management, believing that our whole business approach and culture creates the quality in our services.

We are expanding our team and are looking for someone who is passionate about quality management and system thinking, who wants to take the next step in their career with this opportunity to help shape our future.

The role is ideally suited to someone which has worked as part of team and is now looking to take on the responsibility for quality management in a business.

The Duties:

• Help in the development and embedding of a

culture of client focus.

• Responsible for the maintenance and

improvement of the Quality Management

System (QMS) in accordance with ISO 9001

and ISO 9004.

• Monitoring and reporting on the effectiveness

of the QMS and associated data, including:

o Developing suitable KPI's and other

performance indicators;

o Internal and supplier auditing, and;

o Reporting internally and briefing

teams on analysis and

consequences;

• Provide support to the generation of bids

(proposals and tenders).

• Supporting our service lines in the

development and operation of suitable quality

control and assurance processes.

• Supporting other business functions (e.g. HR,

IT, BD and Marketing) to 'own' their

processes. Specifically, to assist them to

develop, implement, operate to and improve

their business processes.

• To play an active role in the business wide

management of risks and opportunities.

Candidate:

Successful candidate will have:

Experience

• Quality management in the service sector

• Development and implementation of QMS,

including:

o process development, and;

o internal training.

• Business improvement tools and techniques,

such as Six Sigma, Kaizen, etc.

• Ideally, experience of business transformation

programme(s).

Skills:

• Excellent organisation skills

• Excellent communication skills

• High level of business ethics and integrity.

• Analytical, problem solver and systematic

thinker

o Persistent and inquisitive in the

pursuit of information and facts.

• Experience of effective remote working

Qualifications:

• Degree/Diploma in quality management or

related discipline (essential)

• Lead Auditor qualification by recognised

industry body (essential)

• Formal training in recognised root cause

analysis techniques (desirable)

• Formal training in business improvement

techniques (desirable)

• Membership of CQI or equivalent (desirable)