Maintenance Supervisor - FM Service Provider - Data Centre - West London / Slough - £50,000
Exciting opportunity to work for an established FM Service situated in London. CBW are currently recruiting for X2 Maintenance Supervisors to be based in a critical data centre in Slough. The successful candidate will be M&E qualified and a proven track record in commercial building maintenance ideally within a critical site such as a data centre, Banking or hospital environment. In return the company is offering a competitive salary of £50,000, further training and career progression.
Hours of work
Monday to Friday - 08:00am to 17:00pm
Key duties & Responsibilities
Responsible for the H&S of the sites and engineers.
To proactively check the operation of the Permit to Work system in accordance with Quality, Health & Safety procedures and client requirements. Especially with regards to sub-contractor's adherence to RAMS.
To proactively check the operation of the LOTO system in accordance with Quality, Health & Safety procedures and client requirements.
Be first escalation line to provide 24/7 technical support to DCS engineers, helpdesk and clients.
Co-ordinate the DCS engineers shift rota to ensure 100% availability of engineers across all sites providing cover for planned holiday, training and sickness.
Be able to relocate to other site if circumstances dictate.
Ensure that sub-contractors perform to meet the requirement of the contract.
Administer subcontractor work approvals and safe operation while repair or service is carried out on site.
Undertake other tasks as defined and requested by site management.
To undertake annual appraisals of DCS shift technicians once you have completed the Appraisal and Development training course.
Ensure an awareness and compliance to the contractual KPI's/SLA's.
Ensure the Computer Based Maintenance system, e.g. Maximo, Concept, etc is kept up to date and that PPM and reactive tickets are closed out with accurate data captured.
Work closely with the Contract Managers to ensure that the service levels are maintained to a consistently high level.
Support the Contract Support in achieving high levels of customer satisfaction
Responsible for Statutory & Code compliance of sites.
Ensure engineers are fully equipped to carry out daily tasks.
Plan PPM schedules for sites to ensure an even workload in conjunction with the / Account Contract Manager
Ensure PPM is carried out in accordance with manufacturer's guidelines.
Responsible for the return of PPM and work related documentation.
Man Management of shift team members.
Ensure all sites have accurate asset registers and are labelled accordingly.
Responsible for the fast and effective procurement of materials and services.
Proactively source additional works and raise quotations.
Investigate and report on major Operational incidents.
Ensure all callouts are attended to, in conjunction with the helpdesk.
Assist engineers carrying out remote hand requests where required.
Ensure weekly tasks have been completed and assist site managers to produce reports on delivery
Ensure customer service levels are maintained.
Ensure all 3rd party contract works have been carried out.
Attend all statutory works to understand how they are conducted and supply feedback.
Quoted works that are not approved by DCM and could have a business impact should be escalated
First point of contact for all in hour shift issues and concerns.
Responsible for the production and distribution of a weekly report in conjunction with Contract Managers.
Carry out any reasonable management request.
* M&E Qualified (Electrical or Mechanical)
* A proven track record in commercial building maintenance
* Good Communication Skills.
* Knowledge of UPS / Generators / Power Distribution / HVAC / HV LV etc
* Strong Leadership & Management skills
* Data Centre experience (Highly desirable)