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Service Desk Manager

Senitor Associates Ltd
Crawley, UK
Closing date
29 Nov 2020

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Technology & New Media
Contract Type
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Job Details

My client in Crawley is looking for a service desk manager who can oversee their support desk. They are looking for somebody who has experience in leading a team of 4+ engineers but who is also hands on. You will act as the point of esculation for the help desk and provide mentorship for junior staff.

Skills Required:

Previous Service Desk Management Experience

Office 365



3rd Line Support

Experience in training junior engineers

This role is in a very fast paced environment and you will be very busy and responsible for making sure that all of the tickets get delt with appropriately. If the service desk team can't deal with the problem, it will be esculated to you and you can take care of it.

If you are interested in learning more about this opportunity, please email your CV to (url removed)

For more information about Senitor and the opportunities we have to offer follow us on Twitter @SenitorIT Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy
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