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Service Manager

Employer
Netbox Recruitment
Location
Maidstone, UK
Salary
Competitive
Closing date
30 Nov 2020

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Sector
Engineering
Contract Type
Permanent
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Job Details

Service Manager£30,000 - £35,000Mid KentMonday to Friday - 35 hour week - 9am-5pm20 days annual leave plus Bank HolidaysChristmas ShutdownImmediate interviewsImmediate start date

Our client, a well-established engineering company in the Mid Kent area are looking for a Service Manager to join their friendly, busy and growing team. You will have previous experience managing a busy service desk within any engineering type background - i.e heating, ventilating, refrigeration, air conditioning, alarms. You will have strong IT skills including MS Word, Excel and Outlook.

As a Service Manager, your duties will include:
  • Planning all works for the Service Division, ideally 3 months in advance for up to 30 jobs a day
  • Tracking, monitoring and reporting daily activity and progress
  • Providing exceptional customer service and building relationships with new and existing clients
  • Arranging travel and hotel accommodation for Engineers working away from home
  • Supporting the engineers in the field, ensuring they have the correct H&S training, job information and equipment
  • Tracking work completion and the return of Engineer worksheets and then providing all relevant details to the accounts team for invoicing

Telephone interviews to take place ASAP, followed with a face to face interview and a start date ASAP thereafter.

Netbox Recruitment are an equal opportunities employer acting as a recruitment agency for the attraction and selection of talented individuals for this position.

All applications considered, apply or call Sian on option 2
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