Account Manager

Account Manager - Cramlington, Northumberland

The Account Manager will work as part of an internal sales team to achieve quotas while keeping clients engaged with our products and services.

Account management responsibilities include:

· Responsible for all aspects of customer accounts

· Build and maintain relationships between the company and the customers.

· Proactively handle any projects, accounts, or issues that relate to customers.

· Liaise frequently with the customers to reassure them of their importance.

· Consistently nurture the customer's respect, trust, and confidence in our business.

· Know how their client's money is spent and what service they are receiving.

· Ensure accuracy of all documents and schedules.

· Ensure all meetings are held on time and minutes issued.

· Ensure all requested samples are sent to the customers on time

* Work with estimating on new and innovative ways of approaching opportunities brought by the customers.

Required Skills & Experience

* A background in the print industry is essential

* Be able to communicate efficiently and effectively

* Be detail oriented

* Have effective networking skills

Apply with your cv to Louise at our Head Office in Gateshead